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Updated: Aug 29, 2026
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SAP C_FSM_2601 Exam Overview:
| Certification Vendor: | SAP |
|---|---|
| Exam Name: | SAP Certified Application Associate - SAP Field Service Management |
| Exam Number: | C_FSM_2601 |
| Available Languages: | Chinese, Korean, Japanese, English, Portuguese, Spanish |
| Real Exam Qty: | 80 |
| Exam Format: | Multiple Choice, Multiple Response, True/False, Fill in the Blank |
| Certificate Validity Period: | 5 years |
| Passing Score: | 64% |
| Related Certifications: | SAP Certified Application Professional - SAP Field Service Management |
| Exam Price: | $550 USD |
| Exam Duration: | 180 minutes |
| Sample Questions: | SAP C_FSM_2601 Sample Questions |
| Exam Way: | Online proctored exam or at authorized testing centers worldwide |
| Pre Condition: | SAP recommends practical experience with SAP Field Service Management before attempting the exam. Familiarity with service management concepts and basic SAP navigation is beneficial. |
| Official Syllabus URL: | https://www.sap.com/certification/paths/c_fsm_2601.html |
SAP C_FSM_2601 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Resource Management | 22% | - Technician Management - Travel and Route Optimization - Skill-Based Matching - Workforce Planning and Forecasting |
| Service Reporting and Analytics | 16% | - Custom Report Generation - KPI Monitoring and Analysis - Reports and Dashboards - Service Performance Metrics |
| Service Order Management | 26% | - Service Order Assignment and Routing - Service Order Status Management - Service Order Creation and Processing - Service Order Scheduling and Planning |
| Configuration and Integration | 16% | - Integration with SAP ERP and CRM - API and Web Services - SAP FSM System Configuration - Third-Party System Integration |
| Mobile Application | 20% | - Offline Capabilities - Mobile Checkout and Time Tracking - Real-Time Communication - Field Service Mobile App Features |
SAP Certified - SAP Field Service Management Sample Questions:
Question 1
How does Joule integrate with SAP Cloud ALM? (Choose all that apply)
There are three correct answers.
A. By delivering smart notifications and checks
B. By enhancing marketing campaigns
C. By automating task prioritization
D. By providing generative AI-driven insights
Question 2
What are the characteristics of a system with a clean core? (Choose the correct features) There are three correct answers.
A. Maintainability
B. Complexities
C. Minimalism
D. Scalability
E. High dependency on customizations
Question 3
What characteristic is true with regards to autoscheduling?
Choose the correct answer.
A. Autoscheduling is intended completely automate the scheduling of jobs, without the direct intervention of a dispatcher
B. Autoscheduling is intended to provide support to the dispatcher while manually interacting with the system while planning service jobs.
Question 4
The partner manager manages jobs in the crowd workforce marketplace.
Choose the correct answer.
A. True
B. False
Question 5
Which statements are true with regards to the difference between online and offline reports?
There are three correct answers.
A. The data required for an offline report can be read from either the FSM Cloud or from the FSM mobile app.
B. Online reports are generated in the FSM cloud and returned to the client (mobile or web).
C. All data required for an online report is read from the FSM cloud.
D. Offline reports are generated by the mobile device without needing a data connection to the FSM cloud.
Solutions:
| Question 1 Answer: A,C,D | Question 2 Answer: A,C,D | Question 3 Answer: A | Question 4 Answer: B | Question 5 Answer: B,C,D |
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