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Updated: Aug 16, 2026
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GAQM CPS-001 Exam Overview:
| Certification Vendor: | Global Association for Quality Management (GAQM) |
| Exam Name: | Certified Professional Supervisor (CPS) |
| Exam Number: | CPS-001 |
| Real Exam Qty: | 100 |
| Exam Price: | 190 USD (exam voucher) |
| Available Languages: | English |
| Exam Format: | Multiple Choice Questions, Online Proctored |
| Exam Duration: | 90 minutes |
| Related Certifications: | Certified Team Leader (CTL) Business Management Professional (BMP) Certified Human Resources Manager (CHRM) |
| Certificate Validity Period: | Lifetime |
| Passing Score: | 70% (70 out of 100) |
| Exam Way: | AI-proctored online exam (anytime, anywhere) |
| Pre Condition: | No formal prerequisites; E-Course highly recommended |
| Official Syllabus URL: | https://gaqm.org/certifications/human-resource/cps |
The CPS exam is a comprehensive assessment that consists of 100 multiple-choice questions. CPS-001 exam is divided into six domains, each of which covers a specific area of knowledge that is essential for effective supervision. The domains include Leadership, Communication, Performance Management, Conflict Resolution, Ethics, and Legal Issues.
The CPS certification program is ideal for professionals who are currently working in a supervisory role or those who aspire to become supervisors in the future. It is open to individuals from any industry, including manufacturing, healthcare, finance, and technology. The program is designed to help supervisors develop their leadership skills, enhance their communication abilities, and improve their decision-making capabilities. This, in turn, helps organizations to improve their overall performance and achieve their goals.
GAQM CPS-001 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Supervisor Professional | - Communication skills - Delegation - Leadership - Adjusting to your role - Problem employees - Motivation - Discipline |
| Foundation | - Giving feedback - Listening skills - Asking questions - Planning for success - Setting goals - Pre-assignment review - Managing conflict - Giving instructions - Responsibilities of a supervisor - Making the transition |
| Leadership Skills for Supervisors | - Communication as a leadership tool - Employee development models - Managing time and energy |
| Conference and Event Management | - Budgeting and contracts - Event planning essentials - Selecting venue and speakers |
| Delegation | - Monitoring delegation - Delegation process - Practicing delegation |
| Performance Management | - Shared management model - Setting goals - Evaluation phases |
| Coaching | - Learning styles - Coaching skills - Communication |
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