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Updated: Sep 01, 2026
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| Certification Vendor: | IBM |
|---|---|
| Exam Name: | IBM System Storage DS8000 Technical Solutions |
| Exam Number: | C9020-463 |
| Exam Duration: | 90 minutes |
| Real Exam Qty: | 55-65 |
| Passing Score: | 60-70% |
| Exam Format: | Multiple choice, Multiple response |
| Related Certifications: | IBM Certified Specialist - Enterprise Storage IBM Certified Specialist - Storage Solutions |
| Available Languages: | English, Japanese |
| Certificate Validity Period: | 3 years |
| Exam Price: | USD 200 (varies by region) |
| Recommended Training: | IBM Storage Redbooks (DS8000 Documentation) IBM Training - DS8000 Fundamentals |
| Exam Registration: | Pearson VUE IBM Exams IBM Certification Portal |
| Sample Questions: | IBM C9020-463 Sample Questions |
| Exam Way: | Delivered via Pearson VUE testing centers or online proctored exam (availability may vary by region). |
| Pre Condition: | Recommended understanding of enterprise storage concepts, SAN environments, and basic IBM storage systems knowledge. No strict mandatory prerequisites, but prior storage experience is strongly advised. |
| Official Syllabus URL: | https://www.ibm.com/certify |
| Section | Objectives |
|---|---|
| Copy Services and Data Replication | - Remote replication technologies
|
| Performance, Troubleshooting, and Optimization | - Problem determination
|
| Installation, Configuration, and Management | - Storage management tools
|
| DS8000 Architecture and Concepts | - Logical and physical storage structure
|
Question 1
Through which method does IBM DS8870 High Performance Flash Enclosure connect?
A. Device adapter
B. Infiniband
C. Host bus adapter
D. PCIe
Question 2
Which competitive advantage does the IBM DS8870 have against HDS VSP G1000 in cloud deployments?
A. It has better performance using Easy Tier.
B. It offers support for Open Stack Cinder.
C. It has better cost per GB.
D. It has larger capacity than a VSP G1000.
Question 3
A customer uses Easy Tier on standard (thick) volumes and wants to introduce thin (ESE) volumes.They are worried that problems could arise.
How would you advice the customer about these concerns?
A. ESE volumes are supported by Easy Tier.
B. ESE volumes are compatible with any solution.
C. ESE volumes will significantly improve performance.
D. ESE volumes work in combination with TSE volumes.
Question 4
What are two important considerations when planning for power physical connections? (Choose two.)
A. Layout
B. Firmware release level
C. Number of drives
D. Input voltage
E. Power connector
Question 5
Which IBM service should a customer contact who wants to migrate data from a non-IBM storage array to an IBM DS8870?
A. Call the Software support line
B. Contact Lab Services
C. Open a PMR to get a CE onsite
D. Contact Techline
Solutions:
| Question 1 Answer: D | Question 2 Answer: B | Question 3 Answer: A | Question 4 Answer: A,D | Question 5 Answer: D |
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