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Updated: Sep 03, 2026
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BlackBerry BCP-420 Exam Overview:
| Certification Vendor: | BlackBerry |
|---|---|
| Exam Name: | Maintaining BlackBerry Enterprise Server/Microsoft Exchange |
| Exam Number: | BCP-420 |
| Related Certifications: | BlackBerry Certified System Administrator |
| Real Exam Qty: | 60-90 |
| Exam Format: | Multiple Choice, Drag-and-Drop, Scenario-Based |
| Exam Price: | USD 150 - 200 |
| Available Languages: | English |
| Passing Score: | Approx 70% |
| Exam Duration: | 90-120 |
| Certificate Validity Period: | 2-3 years |
| Recommended Training: | BlackBerry Official Training (archived) |
| Exam Registration: | Pearson VUE (historical) |
| Sample Questions: | BlackBerry BCP-420 Sample Questions |
| Exam Way: | Authorized testing center (Pearson VUE) or online proctored; exam retired |
| Pre Condition: | Basic knowledge of Microsoft Exchange Server, Windows Server administration, and BlackBerry infrastructure |
BlackBerry BCP-420 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| User & Device Management | 25% | - User administration and groups - Activation and provisioning - IT policy assignment |
| Installation & Configuration | 25% | - Exchange server configuration - BES installation procedures - Security and permission settings |
| Monitoring & Maintenance | 15% | - Software updates and patches - Backup and recovery - System health and performance monitoring |
| Troubleshooting | 15% | - Service and connectivity problems - Log analysis and resolution - Messaging and synchronization issues |
| BES Architecture & Planning | 20% | - Integration with Microsoft Exchange - Network and infrastructure requirements - BES components and services |
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