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Updated: Sep 18, 2026
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Nortel 922-072 Exam Overview:
| Certification Vendor: | Nortel Networks (legacy / now associated with Avaya ecosystem) |
|---|---|
| Exam Name: | Nortel BCM50 Rls. 3.0 / BCM200/400 Rls. 4.0 / BCM450 Rls. 1.0 Configuration Exam |
| Exam Number: | 922-072 |
| Exam Format: | Multiple Choice, Scenario-based Questions |
| Related Certifications: | Nortel BCM Installation and Maintenance Certifications Avaya BCM Administration Certifications |
| Available Languages: | English |
| Sample Questions: | Nortel 922-072 Sample Questions |
| Exam Way: | Typically proctored exam via authorized testing centers (legacy Nortel certification programs) |
| Pre Condition: | Basic knowledge of telephony systems and BCM administration recommended |
Nortel 922-072 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: BCM System Fundamentals | - System capacities and licensing concepts - BCM architecture overview - Hardware components (BCM50 / BCM200 / BCM400 / BCM450) |
| Topic 2: System Configuration | - Dial plan configuration - Initial system setup and provisioning - Telephony configuration (lines, trunks, extensions) |
| Topic 3: System Maintenance and Troubleshooting | - Backup and restore procedures - Software upgrades and patching - Basic fault diagnosis and system logs |
| Topic 4: Voice Services | - VoIP configuration - Call routing and call handling features - SIP and H.323 fundamentals in BCM |
| Topic 5: Messaging and Applications | - Unified messaging features - Auto Attendant configuration - Voicemail system setup |
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