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Updated: Sep 20, 2026
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Nortel 920-464 Exam Overview:
| Certification Vendor: | Nortel |
|---|---|
| Exam Name: | BCM50 Rls.3.0 BCM200/400 Rls 4.0 and BCM450 Rls. 1.0 Installation and Configuration |
| Exam Number: | 920-464 |
| Certificate Validity Period: | 2 years |
| Exam Format: | Multiple Answer, Single Answer, Multiple Choice |
| Related Certifications: | Nortel BCM Certified Specialist Avaya BCM Installation Certification |
| Available Languages: | English |
| Exam Duration: | 90 minutes |
| Passing Score: | 70% |
| Real Exam Qty: | 59-65 |
| Exam Price: | $125 - $150 USD |
| Recommended Training: | Avaya BCM Installation and Configuration Training |
| Exam Registration: | Avaya Support Portal Pearson VUE Registration |
| Sample Questions: | Nortel 920-464 Sample Questions |
| Exam Way: | Proctored onsite at Pearson VUE / Prometric test centers |
| Pre Condition: | Basic knowledge of telephony systems and IP networking; recommended completion of Nortel/Avaya BCM introductory training |
| Official Syllabus URL: | https://support.avaya.com/ |
Nortel 920-464 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: System Configuration and Initialization | 30% | - Basic System Parameters - Software Version Management - Startup and Initial Setup - Network Configuration |
| Topic 2: Maintenance, Troubleshooting and Verification | 10% | - Backup and Restore - System Status Monitoring - Basic Troubleshooting Procedures |
| Topic 3: Telephony and Feature Configuration | 15% | - Line and Trunk Configuration - Voice Mail and Call Features - Station and Extension Setup |
| Topic 4: Hardware Installation | 25% | - Physical Installation and Mounting - Power and Grounding - Port and Cable Connections - Expansion Modules and Peripherals |
| Topic 5: System Overview and Planning | 20% | - BCM50 Rls.3.0 Specifications - BCM450 Rls.1.0 Features - BCM200/400 Rls.4.0 Architecture - Site Planning and Power Requirements |
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