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Updated: Sep 16, 2026
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Nortel 920-020 Exam Overview:
| Certification Vendor: | Nortel |
|---|---|
| Exam Name: | MCS 5100 Release 4.0 Installation & Commissioning |
| Exam Number: | 920-020 |
| Exam Duration: | 90-120 |
| Exam Price: | Varies by region (typically USD 100-200 equivalent) |
| Related Certifications: | Nortel Unified Communications Certification Nortel MCS 5100 Certification Track |
| Certificate Validity Period: | Retired (legacy certification) |
| Exam Format: | Multiple choice, Scenario-based questions |
| Available Languages: | English |
| Passing Score: | 70-75% |
| Real Exam Qty: | 50-70 |
| Exam Way: | Typically delivered through authorized Nortel training/testing partners (legacy certification, no longer actively offered) |
| Pre Condition: | Recommended knowledge of VoIP systems, telecommunications infrastructure, and Nortel MCS 5100 architecture fundamentals. |
| Official Syllabus URL: | https://www.nortel.com (company legacy; certification pages no longer actively maintained) |
Nortel 920-020 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| MCS 5100 System Architecture and Components | 20% | - Hardware and software components
|
| Installation and Configuration | 30% | - Software installation procedures
|
| Commissioning and Testing | 25% | - Troubleshooting
|
| Installation Planning and Requirements | 25% | - System prerequisites
|
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