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Updated: Sep 03, 2026
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Avaya 71801X (Avaya Messaging Support Certified) Exam is a certification exam that is designed to test the knowledge and skills of professionals who are involved in messaging support. 71801X exam is a requirement for professionals who want to become certified in the Avaya Messaging Support field.
Reference: https://www.avaya-learning.com/lms/#/training/catalog/offering/22836
Avaya 71801X exam is designed for professionals who want to validate their knowledge and skills in messaging support using Avaya products. It is a certification exam that is intended for individuals who work in the field of messaging support and want to demonstrate their expertise in Avaya messaging products. 71801X exam covers a wide range of topics, including installing and configuring Avaya messaging systems, troubleshooting messaging issues, and managing messaging systems.
Avaya 71801X exam is intended for professionals who have experience working with Avaya Messaging applications, including system administrators, technical support specialists, and IT professionals. 71801X exam measures the candidate's expertise in various areas, including messaging architectures, troubleshooting methodologies, system configuration, and maintenance.
Avaya 71801X Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Messaging Support Certified Exam |
| Exam Number: | 71801X |
| Related Certifications: | Avaya Certified Support Specialist (ACSS) |
| Available Languages: | English |
| Exam Duration: | 90 minutes |
| Passing Score: | 67% (approx. 41/61) |
| Exam Price: | USD 125 (varies by region) |
| Certificate Validity Period: | Typically 2 years (Avaya ACSS messaging track validity) |
| Real Exam Qty: | 61 |
| Exam Format: | Multiple Choice |
| Recommended Training: | Avaya Learning / Training Services |
| Exam Registration: | Avaya Certification Portal |
| Sample Questions: | Avaya 71801X Sample Questions |
| Exam Way: | Computer-based exam (typically proctored online or at testing center) |
| Pre Condition: | No strict prerequisite, but familiarity with Avaya messaging/telecom systems recommended |
| Official Syllabus URL: | https://www.avaya.com/ |
Avaya 71801X Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Integration & Licensing | - Integration with enterprise systems - Licensing and capacity planning |
| Topic 2: Installation & Configuration | - Installation procedures - System configuration - Server prerequisites and setup |
| Topic 3: Operations & Troubleshooting | - Monitoring and maintenance - High availability concepts - Troubleshooting messaging issues |
| Topic 4: Messaging Fundamentals | - Key features and system overview - Introduction to Avaya Messaging |
| Topic 5: Architecture & Design | - Network and deployment models - Messaging system architecture |
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