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Updated: Aug 29, 2026
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Avaya 6103 Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya ERS 8000 and Avaya VSP 9000 Implementation Exam |
| Exam Number: | 6103 |
| Real Exam Qty: | 68 |
| Passing Score: | 69–70% |
| Related Certifications: | Avaya ACIS / Avaya Services Technical Associate Implement |
| Exam Duration: | 90 minutes |
| Available Languages: | English |
| Exam Format: | Multiple choice |
| Sample Questions: | Avaya 6103 Sample Questions |
| Exam Way: | Proctored exam delivered via Pearson VUE (onsite or possibly online proctoring) |
| Pre Condition: | Recommended knowledge of Avaya ERS 8000 and VSP 9000 switches; some training or hands-on experience suggested |
Avaya 6103 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Implementation Troubleshooting | - Troubleshoot implementation errors across layers |
| Topic 2: Configuration | - Layer 1 / Layer 2 / Layer 3 features - Switch cluster, redundancy and VLAN configuration |
| Topic 3: Installation | - Software installation and hardware connections - Initial setup of VSP 9000 / ERS 8000 |
| Topic 4: Implementation Validation | - Verify configuration integrity and validate redundancy |
| Topic 5: Architecture | - ERS 8000 and VSP 9000 architecture and components - Design characteristics of converged campus edge and core |
Avaya ERS 8000 and Avaya VSP 9000 Implementation Sample Questions:
Question 1
Within an STP enabled ERS 8000 switch, what will the vlan create <vid> name <vlan name> type port <instance_id> command create?
A. a port based VLAN
B. an ACL for a VLAN
C. a protocol based VLAN
D. a named VLAN
Question 2
The attempt to manage an Ethernet Routing Switch (ERS) 8000 using a VRRP address was unsuccessful.
What is causing this problem?
A. The virtual router identifier is 0.
B. The incorrect MAC offset is configured for the VRRP address.
C. The datacenter interface is set as a critical IP interface.
D. A real IP address is required for management access not a VRRP address.
Question 3
Which two management ports are available on the VSP 9000 CP module? (Choose two.)
A. Serial interface
B. Modem interface
C. USB (host) interface
D. Ethernet interface
Question 4
After configuring your VSP 9000 for web access, engineers on the team says that they cannot log into EDM using their credentials.
What are the default credentials for EDM?
A. username: rwa password: rwa
B. username: admin password: password
C. username: avaya password: avaya
D. username: admin password: <blank>
Question 5
After a chassis failure, you replace the Avaya Ethernet Routing Switch 8800/8600 with a new chassis that has a new base MAC address. To transfer the existing license to this new chassis you must have the new base MAC address.
Which CLI command will show you the base MAC address of your new chassis?
A. show sys-info
B. info sys base-mac
C. show sys base-mac
D. display sys info
Solutions:
| Question 1 Answer: A | Question 2 Answer: D | Question 3 Answer: A,D | Question 4 Answer: B | Question 5 Answer: A |
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