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Updated: Aug 31, 2026
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Avaya 6002-1 Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Exam |
| Exam Number: | 6002.1 |
| Related Certifications: | Avaya Aura Messaging Avaya Aura Communication Manager |
| Exam Format: | Scenario-based Questions, Multiple Choice |
| Available Languages: | English |
| Recommended Training: | Avaya Aura Communication Manager Implementation Training |
| Exam Registration: | Avaya Training and Certification Portal |
| Sample Questions: | Avaya 6002-1 Sample Questions |
| Exam Way: | Proctored exam via Avaya authorized testing platforms or Pearson VUE (depending on region and availability) |
| Pre Condition: | Recommended prior knowledge of Avaya Aura Communication Manager administration and basic networking concepts |
| Official Syllabus URL: | https://www.avaya.com/en/training-certification/ |
Avaya 6002-1 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Implementation and Configuration | - Initial system setup
|
| Topic 2: Avaya Aura Communication Manager Architecture | - System components and deployment models
|
| Topic 3: Maintenance and Troubleshooting | - System monitoring and diagnostics
|
| Topic 4: Avaya Aura Messaging (CM Messaging) | - Messaging system configuration
|
Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Sample Questions:
Question 1
Which three procedures are used to determine whether a gateway with a survivable remote server has lost its H.248 link (connection) to the main (Primary) servers? (Choose three)
A. Execute the command status H.248 line from the remote gateway, to determine whether the link to the main server is active
B. Execute the Communication Manager command display alarms, to see whether the No Service Timeout Timer (NSTT) has expired
C. Execute the SAT command List media-gateway from the remote survivable server, to determine whether the media gateway is registered with a survivable server
D. Execute the Communication Manager command display alarms, to see whether the Link Loss Delay timer has expired
E. Execute the SAT command status media-gateways, to determine which media gateways are not registered to the main server
Question 2
Which two statements regarding shuffling and hairpining are true? (Choose two)
A. A call between a DCP endpoint and H.323 end point can be shuffled.
B. Shuffling release media processor resources.
C. The audio connection type field on the communication manager status station formation can be used to determine whether a call is shuffled.
D. Hairpining does not use media processor resources.
Question 3
When using the Avaya Site Administration GSDI interface, which command would be use to built a new telephone set with the extension of 1000?
A. Add set 1000
B. Build station 1000
C. Add station 1000
D. New station 1000
Question 4
Which communication manager 6.0 command is used to add a new survivable
A. add survivable-processor ess <node-name>
B. add surviveable-processor
C. add survivable-processor core
D. add survivable-processor <node-name>
Question 5
Which statement is true about duplex servers in CM 6.0?
A. The license for the survivable server is different than the license file of the main server
B. The survivable remote Duplex template includes branch session ,manager
C. The main and all survivable servers require an authentication file
D. CM uses the high availability that system platform can now provide
Solutions:
| Question 1 Answer: C,D,E | Question 2 Answer: B,C | Question 3 Answer: C | Question 4 Answer: D | Question 5 Answer: D |
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