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Updated: Aug 29, 2026
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Avaya 3103 Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Radvision Scopia Solution for Video Communications Exam |
| Exam Number: | 3103 |
| Exam Duration: | 90 minutes |
| Available Languages: | English |
| Related Certifications: | ACSS - Avaya Scopia Solution |
| Passing Score: | 70% |
| Certificate Validity Period: | 3 years |
| Real Exam Qty: | 42 |
| Exam Price: | Retired / Not available |
| Exam Format: | Multiple Select, Multiple Choice |
| Recommended Training: | Avaya Scopia Solution Training |
| Exam Registration: | Avaya Learning Center |
| Sample Questions: | Avaya 3103 Sample Questions |
| Exam Way: | Online proctored or onsite testing center; RETIRED, no longer available for registration |
| Pre Condition: | Basic knowledge of video conferencing and IP networking; recommended 6–12 months hands-on experience |
| Official Syllabus URL: | https://www.avaya-learning.com |
Avaya 3103 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Scopia Solution Architecture & Components | 25% | - Scopia Endpoints & Clients - iVIEW Management Suite - Scopia MCUs & Gateways |
| Topic 2: Installation & Configuration | 25% | - Endpoint & Desktop Client Configuration - iVIEW Server Setup - MCU & Gateway Deployment |
| Topic 3: Maintenance & Troubleshooting | 25% | - Call Flow & Connectivity Issues - Monitoring & Logging - Performance Optimization |
| Topic 4: Networking & Protocols | 25% | - Media Transport & Encryption - H.323, SIP, and NAT Traversal - Firewall & Port Configuration |
Avaya Radvision Scopia Solution for Video Communications Sample Questions:
Question 1
An organization is expanding and would like to add video conferencing to all the 10 meeting rooms they have. Which is the most cost effective conferencing solution for the organization, if concurrent meetings are required?
A. an MT1000 Internal MCU
B. a Large Distributed Deployment
C. a Full Centralized Deployment
D. a SCOPIA Elite MCU
Question 2
What connectivity method(s) are available for H.323 clients to dial-in into the PathFinder server?
A. PathFinder Client only.
B. PathFinder Client and H.460 support only.
C. Either PathFinder Client and H.460, or PathFinder Client and H.323 Direct Public Access support.
D. PathFinder Client, H.460 support, and H.323 Direct Public Access support.
Question 3
What is the purpose of the STUN server in a Scopia@ Desktop deployment?
A. Media transport connecting to the iVIEW Management Server
B. Connectivity with H.323 Endpoints
C. Presence/Invitation abilities
D. Point to Point NAT Traversal
Question 4
Is registration to a Gatekeeper or SIP Proxy required when using the Video IVR/Auto Attendant?
A. The Video IVK/Auto Attendant can be configured only with registration to a SIP Proxy.
B. The Video IVK/Auto Attendant can be configured only with registration to a Gatekeeper.
C. No, it is not required.
D. Yes, it is required.
Question 5
After using the system for more than a year, a company decides to add support for scheduling. Which Radvision Scopia@ solution component needs to be added?
A. Scopia@ iVIEW Management Suite
B. PathFinder
C. Another Scopia@ Elite MCU
D. Standalone ECS
Solutions:
| Question 1 Answer: D | Question 2 Answer: D | Question 3 Answer: D | Question 4 Answer: C | Question 5 Answer: A |
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