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Oracle 1z1-325 Exam covers a range of topics related to the implementation and management of the RightNow Cloud Service 2016. These include topics such as configuring the RightNow Cloud Service 2016, managing security and data access, managing interfaces and integrations, managing workflows and business rules, and performing troubleshooting and maintenance tasks. 1z0-325-JPN exam consists of 75 multiple-choice questions and has a time limit of 120 minutes. A passing score of 68% is required to earn the certification. Successful completion of the Oracle 1z1-325 Exam demonstrates a professional's expertise in implementing and managing the RightNow Cloud Service 2016 and can enhance career prospects in the field of customer service technology.
Successfully passing the Oracle 1z1-325 exam can help professionals showcase their credentials in the field of customer relationship management. Additionally, the certification can help individuals enhance their career prospects, enabling them to take on new roles in customer service and management. The Oracle RightNow Cloud Service 2016 Implementation Essentials certification reflects the candidate’s expertise in implementing the latest customer service management technologies and strategies to promote an organization’s growth and profitability.
Oracle 1z1-325 exam consists of 80 multiple-choice questions, and the candidates are allowed 120 minutes to complete the exam. 1z0-325-JPN exam covers a variety of topics, including customer portal, analytics and reports, integration, configuration, and administration. 1z0-325-JPN exam is designed to test the candidate’s ability to implement and configure Oracle RightNow Cloud Service solutions, troubleshoot common issues, and manage the software in a real-world environment.
Oracle 1z0-325日本語 Exam Overview:
| Certification Vendor: | Oracle |
|---|---|
| Exam Name: | Oracle RightNow Cloud Service 2016 Implementation Essentials |
| Exam Number: | 1Z0-325 |
| Related Certifications: | Oracle Service Cloud Certified Implementation Specialist |
| Available Languages: | English, Simplified Chinese |
| Exam Price: | USD $245 (may vary by region) |
| Passing Score: | 60% |
| Exam Duration: | 150 minutes |
| Real Exam Qty: | 80 |
| Certificate Validity Period: | Retired; no active validity for new candidates |
| Exam Format: | Multiple Select, Multiple Choice |
| Recommended Training: | Oracle Service Cloud Learning Subscription Oracle RightNow Cloud Service 2016 Implementation Essentials Training |
| Exam Registration: | Oracle Certification Portal Pearson VUE Registration |
| Sample Questions: | Oracle 1z0-325日本語 Sample Questions |
| Exam Way: | Proctored exam at Pearson VUE test centers or online proctoring; EXAM RETIRED |
| Pre Condition: | No formal prerequisites; recommended practical experience with Oracle RightNow Cloud Service |
| Official Syllabus URL: | https://education.oracle.com/pls/web_prod-plq-dad/db_pages.getpage?page_id=5001&get_params=p_exam_id:1Z0-325 |
Oracle 1z0-325日本語 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Analytics and Reporting | - Configure dashboards - Define report access and sharing - Create standard and custom reports |
| Staff and Profile Management | - Create and manage profiles - Set up staff accounts and roles - Configure agent workflows - Define permissions and access rights |
| Knowledge and Answer Management | - Set up answer access and visibility - Create and organize answers - Manage knowledge base categories |
| Customer Interaction Tools | - Set up feedback and surveys - Manage email and response channels - Configure Chat and Co-Browse |
| Customer Portal | - Self-service functionality setup - Portal access control - Portal deployment and configuration |
| Site Configuration and Administration | - System settings and configuration - Search priority and keywords - Passport configurations - Message templates and variables |
| Application Appearance | - Create Navigation Sets - Configure Customizable Menus - Create and implement Workspaces - Design Agent Interfaces |
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