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Updated: Sep 16, 2026
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Microsoft 070-682 Exam Overview:
| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Pro: Upgrading to Windows 7 MCITP Enterprise Desktop Support Technician |
| Exam Number: | 70-682 |
| Exam Duration: | 120 minutes |
| Available Languages: | French, German, English, Japanese |
| Exam Price: | Approx. $150 USD |
| Real Exam Qty: | 45–50 |
| Related Certifications: | MCTS: Windows 7, Configuration MCITP: Enterprise Desktop Support Technician 7 |
| Passing Score: | 700 / 1000 |
| Certificate Validity Period: | Retired, no active validity |
| Exam Format: | Simulation, Multiple choice, Reorder, Drag and drop |
| Recommended Training: | 6293A: Troubleshooting and Supporting Windows 7 in the Enterprise 6292A: Installing and Configuring Windows 7 Client |
| Exam Registration: | Microsoft Learn Archive |
| Sample Questions: | Microsoft 070-682 Sample Questions |
| Exam Way: | Proctored onsite at authorized testing centers; retired, no longer available for registration |
| Pre Condition: | Recommended: Hold MCDST (Windows XP) or MCITP: Enterprise Support Technician (Windows Vista); 3+ years Windows administration, 2+ years desktop support experience |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/archive/technet-wiki/7749.exam-70-682-pro-upgrading-to-windows-7-mcitp-enterprise-desktop-support-technician |
Microsoft 070-682 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Configuring Access to Resources | 15% | - User account control and authentication - File, folder, and printer permissions - Offline files and sync center |
| Topic 2: Configuring Hardware and Applications | 20% | - Device drivers and hardware compatibility - Solving software installation and runtime issues - Application installation and compatibility |
| Topic 3: Maintaining and Supporting Windows 7 | 15% | - System recovery and backup - Performance monitoring and optimization - Identifying and resolving desktop issues |
| Topic 4: Configuring Network Connectivity | 15% | - Wireless and remote connectivity - IPv4 and IPv6 configuration - Troubleshooting network access problems |
| Topic 5: Configuring Mobile Computing | 15% | - Remote Desktop and Mobility Center - Power plans and settings - BitLocker and BitLocker To Go |
| Topic 6: Installing, Upgrading, and Migrating to Windows 7 | 20% | - Troubleshooting installation and upgrade issues - Upgrade paths and requirements - Migration tools and processes |
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