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Updated: Aug 31, 2026
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IBM 000-M240 Exam Overview:
| Certification Vendor: | IBM |
|---|---|
| Exam Name: | IBM Lotus Sametime Unified Telephony Sales Mastery Test v1 |
| Exam Number: | 000-M240 |
| Exam Duration: | 60-90 |
| Exam Format: | Sales knowledge assessment, Multiple choice |
| Related Certifications: | IBM Sales Mastery Certification IBM Lotus Sametime Certification |
| Exam Price: | USD 100-200 |
| Available Languages: | English |
| Real Exam Qty: | 30-60 |
| Sample Questions: | IBM 000-M240 Sample Questions |
| Exam Way: | Online proctored exam via IBM certification testing partner (e.g., Pearson VUE) |
| Pre Condition: | Basic knowledge of IBM collaboration products and enterprise telephony concepts is recommended |
| Official Syllabus URL: | https://www.ibm.com/certify |
IBM 000-M240 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Business Value and Positioning | - Customer value proposition
|
| Topic 2: IBM Lotus Sametime Unified Telephony Overview | - Core product capabilities and features
|
| Topic 3: Solution Architecture and Components | - System architecture
|
| Topic 4: Sales Strategy and Competitive Differentiation | - Sales approach
|
| Topic 5: Deployment and Licensing Overview | - Deployment models
|
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