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Updated: Sep 04, 2026
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IBM 000-580 Exam Overview:
| Certification Vendor: | IBM |
|---|---|
| Exam Name: | IBM Case Manager V5.0 |
| Exam Number: | 000-580 / C2070-580 |
| Related Certifications: | IBM FileNet Content Manager V5.1 IBM Case Manager V5.1 |
| Available Languages: | English |
| Real Exam Qty: | 113–130 |
| Exam Format: | Multiple choice |
| Sample Questions: | IBM 000-580 Sample Questions |
| Exam Way: | Onsite at test center or online proctored |
| Pre Condition: | Recommended: Experience with IBM Case Manager and FileNet P8 environments |
| Official Syllabus URL: | https://www.ibm.com/training/certification |
IBM 000-580 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Case Manager Architecture & Components | - Overview of IBM Case Manager architecture - FileNet P8 and Case Manager integration |
| Deployment & Production Environments | - Validating production deployments - Design vs production environment differences |
| Case Modeling and Solution Design | - Solution templates and components - Creating and configuring case types |
| APIs and Customization | - Case Manager REST APIs - Interaction with Content Engine REST and Process Engine APIs |
IBM Case Manager V5.0 Sample Questions:
Question 1
A case is an instance of a case type. Users can create cases by performing which two of the following? (Choose two.)
A. Creating a task defined for a case type
B. By setting a pre-condition
C. Creating a document of the initiating document type for a case
D. Creating a folder of subclass CmAcmDeployedCaseType.
E. Manually creating a folder anywhere in the Content Engine target object store
Question 2
Which of the following represents a case in Content Engine?
A. A custom object filed by year, month, date, time
B. A folder object filed in a case type folder
C. A custom object filed in a case type folder
D. A folder object filed by year, month, date, time
Question 3
Which of the following is NOT available when using P8 eForms in Case Manager applications through the Case eForm Widget?
A. Creation of high-resolution PDF copies
B. Embedded scripts and calculations
C. Signature Fields
D. Multiple tabbed-page view
Question 4
Which statement is correct about a Reset Test Environment?
A. Deletes all solutions in the Design Object Store only
B. Deletes then re-creates target object store and re-initializes the Process Engine region. It does not change the Design Object store
C. Re-initializes the Target Object Store by removing all case objects. All deployed solutions remain in the Target Object store for continued testing
D. Deletes all solutions in the Design Object Store and deletes then re-creates the Target Object store and re-initializes the Process Engine region
Question 5
Which of the following is the proper way to deploy a solution to production?
A. Case Manager Administration Client (CMAC) task to Export UI Pages, FileNet Deployment Manager to copy solution package to production, CMAC task to deploy solution in production
B. Mashup Center Space Manager to UI Export Pages, Workplace XT to copy solution package to production, FileNet Deployment Manager to deploy solution in production
C. Case Manager Administration Client (CMAC) task to Export UI Pages, CMAC task to copy solution package to production, CMAC task to deploy solution in production
D. Case Manager Administration Client (CMAC) task to copy solution package to production, CMAC task to deploy solution in production, Mashup Center Space Manager to Export UI Pages
Solutions:
| Question 1 Answer: C,D | Question 2 Answer: D | Question 3 Answer: C | Question 4 Answer: B | Question 5 Answer: A |
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