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Updated: Nov 11, 2026
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ServiceNow CIS-HAM Exam Overview:
| Certification Vendor: | ServiceNow |
|---|---|
| Exam Name: | Certified Implementation Specialist - Hardware Asset Management |
| Exam Number: | CIS-HAM |
| Exam Format: | Multiple Select, Scenario-based questions, Multiple Choice |
| Real Exam Qty: | 60 |
| Related Certifications: | ServiceNow Hardware Asset Management Fundamentals ServiceNow Certified Implementation Specialist (CIS) ServiceNow IT Asset Management (ITAM) |
| Available Languages: | English |
| Passing Score: | Pass/Fail (exact score not publicly disclosed) |
| Exam Price: | $450 USD |
| Certificate Validity Period: | 1 year (requires annual maintenance / certification maintenance program) |
| Exam Duration: | 90 minutes |
| Recommended Training: | Hardware Asset Management (HAM) Fundamentals ServiceNow IT Asset Management (ITAM) Learning Path |
| Exam Registration: | ServiceNow Certification Portal ServiceNow Learning Platform (Now Learning) |
| Sample Questions: | ServiceNow CIS-HAM Sample Questions |
| Exam Way: | Online proctored or testing center (Pearson VUE / Kryterion depending on region and ServiceNow delivery partner) |
| Pre Condition: | No strict prerequisite required; recommended familiarity with ServiceNow platform and IT Asset Management fundamentals. |
| Official Syllabus URL: | https://www.servicenow.com/services/portfolio/certifications.html |
ServiceNow CIS-HAM Exam Syllabus Topics:
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The CIS-HAM exam is a comprehensive exam that covers various aspects of hardware asset management. It evaluates the candidate's knowledge of the ServiceNow platform and its functionalities related to hardware asset management. CIS-HAM exam also tests the candidate's ability to design, configure, and implement hardware asset management solutions using ServiceNow. Certified Implementation Specialist - Hardware Asset Management certification is suitable for professionals who are involved in the implementation of hardware asset management solutions, such as IT asset managers, IT service managers, hardware asset managers, procurement managers, and contract managers. It is also useful for those who are looking to enhance their career prospects in the IT industry.
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