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Updated: Jul 28, 2026
No. of Questions: 60 Questions & Answers with Testing Engine
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Avaya Aura® Collaboration Applications include Avaya Aura® Conferencing, Avaya Aura® Messaging, and Avaya Aura® Contact Center. These applications are designed to enhance collaboration and communication among team members. Avaya Aura® Conferencing offers audio, video, and web conferencing capabilities, while Avaya Aura® Messaging provides voicemail, unified messaging, and speech recognition. Avaya Aura® Contact Center is a complete customer interaction management solution that includes features such as intelligent routing, self-service options, and reporting and analytics.
Avaya 72400X certification exam is a requirement for professionals who want to become Avaya Certified Support Specialist (ACSS) in the Avaya Equinox® Solution with Avaya Aura® Collaboration Applications Support. Avaya Equinox® Solution with Avaya Aura® Collaboration Applications Support Exam certification is a testament to the candidate's knowledge and expertise in Avaya Equinox® Solution and Avaya Aura® Collaboration Applications Support. It also demonstrates the candidate's commitment to excellence and professionalism in the field of communication technologies.
Reference: https://www.avaya-learning.com/lms/#/training/catalog/offering/22769
Avaya 72400X Exam Overview:
| Certification Vendor: | Avaya |
| Exam Name: | Avaya Equinox® Solution with Avaya Aura® Collaboration Applications Support Exam |
| Exam Number: | 72400X |
| Passing Score: | 70% |
| Related Certifications: | Avaya Certified Support Specialist (ACSS) – Equinox Solution |
| Available Languages: | English |
| Exam Format: | Multiple Choice, Scenario-based Questions |
| Exam Duration: | 90 minutes |
| Real Exam Qty: | 60 |
| Recommended Training: | Avaya IX Workplace & Aura Collaboration Training |
| Exam Registration: | Avaya Learning Portal |
| Sample Questions: | Avaya 72400X Sample Questions |
| Exam Way: | Online or proctored exam (Avaya Learning / authorized testing centers depending on region) |
| Pre Condition: | Recommended prior knowledge of Avaya Aura Core Components or equivalent experience in unified communications systems. |
| Official Syllabus URL: | https://www.avaya-learning.com/ |
Avaya 72400X exam is designed to test the proficiency of IT professionals in installing, configuring, and maintaining the Avaya Equinox® Solution with Avaya Aura® Collaboration Applications Support. Avaya Equinox® Solution with Avaya Aura® Collaboration Applications Support Exam certification is specifically designed for individuals who have experience in Avaya Aura® Communication Manager and Avaya Aura® Session Manager and want to become proficient in the Avaya Equinox® Solution with Avaya Aura® Collaboration Applications Support. The Avaya 72400X exam is a comprehensive test that covers all aspects of Avaya Equinox® Solution.
Avaya Aura® Collaboration Applications Support certification is a valuable credential for IT professionals who want to demonstrate their expertise in using Avaya's collaboration applications. Avaya Equinox® Solution with Avaya Aura® Collaboration Applications Support Exam certification is designed for individuals who have experience in designing, deploying, and supporting Avaya's collaboration solutions. The Avaya 72400X exam is a key component of this certification, and passing it indicates that a candidate has the knowledge and skills needed to provide effective collaboration applications support.
Avaya 72400X Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Avaya Aura Presence Services & Messaging | - Contact and presence management
|
| Avaya IX Workplace Clients & Device Services | - Avaya Aura Device Services (AADS)
|
| Avaya Equinox / Team Engagement Solutions | - Collaboration architecture
|
| Avaya Aura Core Communication Components | - Session Manager & Communication Manager
|
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