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HP HP2-N31 Exam Syllabus Topics:

HP Selling HP BSM Solutions Sample Questions:

1. Which key differentiator supports a capability of the BSM Network Management solution?

A) provides a cross-domain view of the entire IT environment with Operations Manager (i), known as the "Operations Bridge"
B) provides a single pane of visibility for complex, virtualized, and cloud environments
C) provides real time end-to-end transaction monitoring via industry leading, end user monitoring and diagnostic tools
D) supports Heads-up Display (HUD) for multi-monitoring technology

2. HP is the only vendor in the BSM market today that differentiates by providing a complete solution for predictive analytics. What is this solution called?

A) Synchronization Intelligence Suite
B) SiteScope Intelligence Suite
C) Service Intelligence Suite
D) Software Intelligence Suite

3. Which HP value statement will resonate best with the persona involved in Systems Management?

A) Our Systems Management solution optimizes and consolidates tools with ability to manage most complex heterogeneous environments from a single solution.
B) Our Systems Management solution guarantees an error free, heterogeneous application that spans network silos.
C) Our Systems Management solution end-to-end transaction and service level management through proactive end-user monitoring.
D) Our Systems Management solution reduces downtime and mean time to repair (MTTR) through root-cause analysis that maintains accuracy for dynamic networks.

4. What is the most correct value proposition for HP Software's BSM Network Management Solution?

A) Proactive network monitoring with detailed event capture lowers IT costs by reducing the incidence of performance degradation and the number and duration of network outages, thereby reducing the risks and costs of SLA noncompliance and regulatory penalties.
B) Proactive application monitoring mitigates risks by reducing the number and duration of Severity 1 outages, thereby reducing end-user minutes lost.
C) It consolidates performance and event data from heterogeneous architectures to reduce downtime, improve operations through greater system visibility, and lower costs due to improved efficiency.
D) It enables IT organizations to enhance network performance and availability while improving resource utilization and provides secure, compliant networks, while meeting SLAs and containing costs.

5. Which statement best links a customer problem to a solution capability for Systems management?

A) Problem: too much lost productivity and time chasing network issues Solution: Network Automation (NA)
B) Problem: the inability to capture and consolidate infrastructure and application events in real-time Solution: HP Runtime Service Model (RTSM)
C) Problem: how to determine which events matter and which are just "noise" Solution: Operations Manager (i)
D) Problem: the inability to capture the end-user experience Solution: Real user Monitor (RUM)

Solutions: