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Last Updated: Sep 16, 2026
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Cisco 810-401 Exam Overview:
| Certification Vendor: | Cisco |
|---|---|
| Exam Name: | Selling Business Outcomes |
| Exam Number: | 810-401 |
| Certificate Validity Period: | 3 years |
| Exam Format: | Scenario-based, Multiple Choice |
| Available Languages: | English |
| Passing Score: | 750 / 1000 |
| Real Exam Qty: | 45-55 |
| Exam Price: | USD 80 |
| Related Certifications: | Cisco Business Architecture Specialist Cisco Sales Specialist |
| Exam Duration: | 60-90 |
| Recommended Training: | Selling Business Outcomes Training |
| Exam Registration: | Cisco Certification Portal |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online unproctored assessment; **Retired Exam**, replaced by 810-403 |
| Pre Condition: | No formal prerequisites; recommended 1-2 years of sales or solution experience |
| Official Syllabus URL: | https://www.cisco.com |
Cisco 810-401 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| The Business Outcomes Sales Approach | 20% | - Business outcomes sales fundamentals
|
| Cisco Solutions and Business Impact | 15% | - Technology and solution value
|
| Stakeholder Management and Communication | 15% | - Engaging decision-makers
|
| Determining Financial Returns | 15% | - Financial value analysis
|
| Aligning Business Outcomes to Customer Context | 20% | - Customer business analysis
|
| Industry Solutions and Opportunities | 15% | - Vertical industry business outcomes
|
Studying for 810-401 Without Paper and Without Borders
- Determining Financial Returns (15%)
- Stakeholder Management and Communication (15%)
- Industry Solutions and Opportunities (15%)
Cisco Selling Business Outcomes Sample Questions:
What characteristic is unique to Cisco's intercloud solution?
- A. includes public cloud
- B. advanced security features
- C. runs standard applications
- D. broad partner network
Correct Answer: D 🗳️
Which statement is true regarding technical requirements?
- A. They establish the technical strategy customer needs to follow to double the business size.
- B. They establish the technical features that the customer value proposition must include.
- C. They establish the business strategy that the customer must follow to accelerate their go to market.
- D. They establish what the business needs to do in order to reduce time to market.
Correct Answer: B 🗳️
Which two options comprise information you need to achieve a successful outcome-based sales?
(Choose two.)
- A. What information is communicated to stakeholders in a timely fashion.
- B. The stakeholder influencers, decision makers,and participating individuals throughout the process.
- C. How stakeholders receive information and what information they want to receive.
- D. The degree of affinity stakeholders have related to risk.
Correct Answer: B,C 🗳️
Which three options are common business needs across industry verticals? (Choose three.)
- A. Secure Ops
- B. CMX Digital Experience
- C. Connected Enterprise Resources
- D. Connected Platforms
- E. Connected Reactive Maintenance
- F. Connected Mobile Workforce
Correct Answer: C,D,F 🗳️
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