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Last Updated: Sep 18, 2026
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| Certification Vendor: | SAP |
|---|---|
| Exam Name: | SAP Certified Associate - SAP S/4HANA Cloud Private Edition Service |
| Exam Number: | C_TS470_2412 |
| Passing Score: | 65% |
| Exam Format: | Single Choice, Multiple Choice, Drag and Drop |
| Exam Price: | $500 USD |
| Certificate Validity Period: | 2 years |
| Related Certifications: | SAP S/4HANA Cloud Private Edition |
| Real Exam Qty: | 80 |
| Exam Duration: | 180 minutes |
| Available Languages: | English, Japanese, German |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online proctored exam or at SAP testing center |
| Pre Condition: | Recommended: Basic knowledge of SAP S/4HANA and service processes. Practical experience with service management modules is beneficial. |
| Official Syllabus URL: | https://www.sap.com/training-certification |
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: SAP S/4HANA Cloud Private Edition Overview | 5-10% | - Introduction to S/4HANA Cloud Private Edition - Deployment Options and Architecture - Key Capabilities Overview |
| Topic 2: Maintenance Management | 15-25% | - Maintenance Execution - Maintenance Cost Tracking - Preventive Maintenance Planning - Maintenance Order Processing - Maintenance Scheduling |
| Topic 3: Service Management | 25-35% | - Service Pricing and Billing - Service Contract Management - Service Confirmation Processing - Service Product Configuration - Service Order Management |
| Topic 4: Field Service Management | 20-30% | - Service Request and Ticket Management - Resource Scheduling and Planning - Mobile Service Operations - Technician Dispatch - Service Completion and Reporting |
| Topic 5: Service Cost Management | 10-15% | - Profitability Analysis - Cost Settlement and Controlling - Service Cost Planning |
| Topic 6: Integration and Configuration | 5-10% | - Basic Configuration Concepts - Integration with ERP Core Components - Reporting and Analytics |
On item level in a service contract, which service transactions are visible in a list?
Correct Answer: D 🗳️
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In which customizing activities do you maintain billing plan settings for the service contract? Note: There are
2 correct answers to this question.
Correct Answer: A,B 🗳️
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Which of the following API types does SAP recommend to use to achieve clean core integrations? Note:
There are 2 correct answers to this question.
Correct Answer: A,C 🗳️
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What are steps included in the planning and execution of a recurring inspection? Note: There are 2 correct answers to this question.
Correct Answer: A,C 🗳️
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How do you perform a diagnosis for a repair object?
Correct Answer: D 🗳️
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