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Last Updated: Sep 19, 2026
No. of Questions: 56 Questions & Answers with Testing Engine
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| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Microsoft Dynamics POS 2009, Installation and Configuration |
| Exam Number: | MB5-845 |
| Exam Format: | Multiple choice, Case studies |
| Available Languages: | English |
| Certificate Validity Period: | Retired |
| Related Certifications: | Microsoft Dynamics Retail Management System (RMS) |
| Recommended Training: | Microsoft Dynamics RMS training resources |
| Exam Registration: | Microsoft Certification / Exams |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Proctored exam (historically onsite or online via authorized testing centers) |
| Pre Condition: | Basic understanding of retail operations and Microsoft Dynamics Retail Management System (RMS) is recommended. |
| Official Syllabus URL: | https://learn.microsoft.com/ |
| Section | Objectives |
|---|---|
| Configuration and Setup | - Store and register configuration - User roles and permissions - Hardware peripherals setup (scanners, printers, cash drawers) |
| Troubleshooting and Maintenance | - Common installation and runtime issues - System backup and recovery procedures - Log analysis and diagnostics |
| Operations and Management | - Sales transaction processing - Inventory and pricing management - End-of-day operations and reporting |
| Installation and Deployment | - Installing Microsoft Dynamics POS 2009 - Upgrading and migration considerations - System requirements and prerequisites |
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