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Cisco Executing Cisco Advanced Business Value Analysis and Design Techniques Sample Questions:

1. Which option is a nonfinancial impact?

A) percentage reduction in attrition (resignations) among customer service reps due to improved tools
B) improved brand image and reputation, as reflected in an informal set of interviews by someone writing an industry blog
C) retirement of servers previously used for capacity spikes
D) number of new sales wins due to improved collaboration

2. Which statement describes a benefit of using scenarios for business transformation?

A) They give the customer a way to relate needs and potential benefits through example situations.
B) They increase your influence with the customer, because scenarios selectively show your industry insight.
C) They show the customer what is possible with the latest version of your technology solutions.
D) They allow you to prototype the user interface without full development of all screens.

3. The customer has previously implemented a Cisco network management solution. You have an opportunity to improve security and threat detection. Which approach is an appropriate way to tie together the benefits of the solutions?

A) Describe how proprietary technology elements provide the customer with the most advanced solution, which eliminates risk to a business unit.
B) Select the top five value-added aspects of the security solution, and model the financial benefit under three scenarios. This exercise gives insight into possible levels of benefit.
C) Identify the financial benefits not yet realized with the network management solution, and ensure they can be attained through the security solution.
D) Explain how the security software leverages underlying capabilities of the network management solution.

4. Which statement about a forum for feedback is true?

A) It is the best way to announce training.
B) It is for managers only.
C) It is used to broadcast status.
D) It provides a way to exchange positive and negative things that happen.

5. Which option is part of an implementation strategy?

A) design criteria for meeting security requirements
B) maintenance schedule for hardware
C) anticipated transaction volumes during periods of maximum activity
D) sequence of major work packages or projects

Solutions: