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HP Delta-Selling HP Imaging and Printing Supplies Sample Questions:

1. How does HP recycle cartridges?

A) HP encourages customers to close the loop and decide if a cartridge should be sent to a landfill or get refilled.
B) Where possible. HP tests every empty ink cartridge that is returned to sell them to local refillers.
C) HP closes the loop and manufactures new laser cartridges by using up to 25% recycled plastics.
D) Where possible, HP tests every empty ink cartridge that is returned to see if it can be refilled.

2. Why is the term "Compatible Cartridge" confusing for customers?

A) It is a term used for Refilled, Remanufactured and Clone cartridges.
B) It is a term for a 100% new cartridge
C) It is a term for a Remanufactured cartridge
D) It is a term for a product with a low purchasing price.

Solutions: