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BCS PC-BA-FBA-20 certification exam is an industry-recognized certification for professionals who are looking to establish themselves as experts in the field of business analysis. BCS Foundation Certificate in Business Analysis V4.1 certification exam is designed to equip individuals with the knowledge and skills required to excel in this field.

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To prepare for the BCS Foundation Certificate in Business Analysis V4.0 Exam, candidates can take a training course or study independently using the BCS Business Analysis Study Guide. The study guide covers all the topics included in the exam and provides practice questions to help candidates prepare.

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BCS PC-BA-FBA-20, also known as the BCS Foundation Certificate in Business Analysis V4.0 Exam, is a certification exam designed to test a candidate's knowledge and understanding of business analysis principles and techniques. PC-BA-FBA-20 exam is offered by the British Computer Society (BCS), which is a professional body for IT professionals in the UK.

Reference: https://www.bcs.org/qualifications-and-certifications/certifications-for-professionals/business-analysis/foundation-certificate-in-business-analysis/

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BCS PC-BA-FBA-20 Exam Syllabus Topics:

SectionWeightObjectives
Analysing and Managing Stakeholders10%- Stakeholder analysis
  • 1. Stakeholder categorisation
  • 2. Stakeholder identification
  • 3. Stakeholder management strategies
Improving Business Services and Processes12.5%- Business process improvement
  • 1. Business process redesign
  • 2. Gap analysis
  • 3. Process modelling
Delivering the Business Solution5%- Business solution implementation
  • 1. Benefits realisation
  • 2. Post-implementation review
  • 3. Solution deployment
The Business Analysis Service Framework2.5%- Framework concepts
  • 1. Business analysis process model
  • 2. Business change lifecycle
What is Business Analysis5%- Business analysis concepts
  • 1. Business change and improvement
  • 2. Role and responsibilities of a business analyst
  • 3. Origins and development of business analysis
Investigating the Business Situation12.5%- Investigation techniques
  • 1. Interviews
  • 2. Observation
  • 3. Workshops
  • 4. Scenarios and prototyping
The Strategic Context for Business Analysis7.5%- Strategy analysis
  • 1. Porter's Five Forces
  • 2. PESTLE analysis
  • 3. MOST analysis
  • 4. SWOT analysis
Making the Business Case5%- Business case development
  • 1. Investment appraisal
  • 2. Cost-benefit analysis
  • 3. Risk assessment
Documenting and Modelling Requirements10%- Requirements documentation
  • 1. Use case modelling
  • 2. Data modelling
  • 3. Process modelling
Validating and Managing Requirements5%- Requirements management
  • 1. Requirements traceability
  • 2. Requirements validation
  • 3. Change control
Establishing the Requirements10%- Requirements engineering
  • 1. Requirements prioritisation
  • 2. Requirements elicitation
  • 3. Requirements classification
The Competencies of a Business Analyst2.5%- Business analyst competencies
  • 1. Personal qualities
  • 2. Business knowledge
  • 3. Professional techniques
Delivering the Requirements5%- Requirements delivery
  • 1. Agile delivery support
  • 2. Requirements readiness
  • 3. Iteration planning
Defining the Solution7.5%- Solution definition
  • 1. Feasibility assessment
  • 2. Solution scope
  • 3. Business options

BCS Foundation Certificate in Business Analysis V4.1 Sample Questions:

Question #1

What is shown by the actor-task level of the business process hierarchy?

  • A. The event triggering the business process.
  • B. The actors involved in the business process.
  • C. The work conducted within each individual task.
  • D. The work carried out to complete the business process at an overview level.
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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Question #2

Which of the following is NOT a diagrammatic documentation style for requirements?

  • A. Data model
  • B. User story
  • C. Use case model
  • D. Business process
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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Question #3

The management of a chain of hotels has decided that one of its critical success factors (CSF) is to ' provide excellent customer service ' The below measures have been suggested.
Which THREE of these are appropriate key performance indicators (KPIs) for the CSF ' provide excellent customer service " ?

  • A. The number of customers who complain.
  • B. The percentage of customers who join the hotel loyalty scheme
  • C. The percentage of customers who return
  • D. The percentage of customers who use the leisure facilities
  • E. The number of customers who make use of their in-room mini bar
Reveal Solution  Discussion  0

Correct Answer: A,B,C  🗳️

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Question #4

Which of the following statements about prototyping as an investigation technique are FALSE? (Select Two)

  • A. Allows an analyst to confirm their understanding of requirements.
  • B. Only suitable for Agile project environments.
  • C. Suitable for waterfall requirements elicitation.
  • D. Enables the elicitation of usability requirements.
Reveal Solution  Discussion  0

Correct Answer: B,C  🗳️

Question #5

Which drawback of Waterfall is addressed in Agile methodology?

  • A. Agile development requires stake holders to agree to the scope of the project before the work begins, reducing uncertainty in the design.
  • B. The agile methodology addresses the inherent uncertainty in cost associated with waterfall.
  • C. The agile methodology captures all requirements at the start of a project to reduce risks typically experienced in waterfall.
  • D. Agile development addresses the inflexibility of waterfall as it pertains to changing requirements.
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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