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Avaya 3303 Exam Syllabus Topics:

Avaya Proactive Contact Implementation and Maintenance Sample Questions:

1. A Job is running on Avaya Proactive Contact 5.0 and the system operator notices that not enough records are selected. The operator wants to change selection criteria to select more records and re-run the call selection without stopping the job.
How can this be achieved?

A) Change the parameters and re-run the selection from Monitor.
B) Change the parameters and re-run the selection from Editor.
C) Change the parameters and re-run the selection from Analyst.
D) Change the parameters and re-run the selection from Command User Interface (CUI).

2. Which three tasks must be completed for the installation of the server operating system software? (Choose three.)

A) Set the hardware type.
B) Set the date and time.
C) Configure the network information.
D) Verify the server specifications and software media.
E) Install Avaya Proactive Contact software

3. You have just configured all of the dialers in pod with high availability Lightweight Directory Access Protocol (HA-LDAP).What needs to be performed for the replication of the user accounts to work properly?

A) Stop and start the LDAP service on the primary and secondary dialers.
B) Stop and start the mid-tier processes on the primary dialer only.
C) Stop and start the LDAP service on the primary dialer only.
D) Stop and start the dialer processes on the primary and secondary dialers.

4. You see the following messages in a PG230RM log file:
#00Fri Jul 15, 2011 16:26:31 HST013; Host < ENET1 > Socket Read Error $FFFFFFFF:Incorrect Internet Address #00Fri Jul 15, 2011 16:26:31 HST002: Host < ENET1 > Has Failed Due To: Socket Read Error #00Frl Jul 15, 2011 16:26:31 FRM503: Minor Alarm Set For - ALM010: Host Communications Failure (NSA) #00 Fri Jul 15, 2011 16:26:31 FRM504; Major Alarm Set For - ALM011: No Hosts Available (SA)
What do these messages indicate is happening?

A) This is normal maintenance; the pds processes are restarting on the Proactive Contact application server.
B) The network connection to the PSTN/carrier has been lost and the communication path will need to be reset.
C) The socket/network connection to the Avaya Enablement Service (AES) host for telephony event reporting has been lost.
D) An Incorrect IP address has been configured for the PG230RM.
E) The Network File System (NFS) host connection to the Proactive Contact application server has been reset.

5. How can you enable the Escape General Recall feature in Avaya Proactive Contact 5.X?

A) set the parameter in rnaster.cfg
B) through Monitor
C) through Editor
D) through Jobmon Character-based User Interface (CUI)

Solutions: