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Avaya 7004-1 Exam Syllabus Topics:

SectionObjectives
Maintenance and Troubleshooting- Fault diagnosis and recovery
  • 1. Alarm analysis and log interpretation
    • 2. Troubleshooting telephony and network issues
      System Administration and Configuration- Configuration management
      • 1. Dial plan and numbering configuration
        • 2. User, telephone, and feature administration
          Networking and Routing- Network configuration
          • 1. IP networking and gateway configuration
            • 2. Routing, zones, and signaling parameters
              System Upgrades and High Availability- Upgrade and resiliency features
              • 1. Redundancy, survivability, and backup strategies
                • 2. Software upgrade procedures
                  Communication Server 1000 Architecture and Maintenance- Communication Server 1000 platform architecture
                  • 1. Hardware and software maintenance concepts
                    • 2. System components and deployment models

                      Avaya Communication Server 1000 for Avaya Aura® Maintenance Sample Questions:

                      1. A customer has deployed a Communication Server (CS) 1000 RIs. 7 x system at their site. They have asked you if the CS 1000 has a feature that can extend and ring calls to other locations. You have decided that Personal Call Assistant (PCA) will meet the customer's requirements and verified that the system is equipped with Package 398, and that it has sufficient ISM parameters. Which step must be performed first when implementing PCA?

                      A) Configure the telephone parameters to support PCA
                      B) Locate or configure a Superloop for PCA
                      C) Configure Flexible feature codes for PCA control
                      D) Enable the PCA feature for the customer


                      2. Click the Exhibit button.

                      Given the customer's programmed database shown in the exhibit and where AC1 = 9, which RLI will call complete when a station user dials 9-814-666-3434?

                      A) RLI 4
                      B) RLI 2
                      C) RLI 9
                      D) RLI 3
                      E) Call will not complete as dialed


                      3. To enabled and configured SIP on a Communication Server 1000 system, which software component on the IP Telephone Node must you enabled first using Element Manger?

                      A) Media Gateway
                      B) Terminal Proxy Server (TPS)
                      C) SIPGateway
                      D) SIP Proxy


                      4. Click the Exhibit button.

                      A customer has asked if the Communication Server 1000 RIs. 7 x system can route anyone that dial an unassigned number in the customer's DID range to the Attendant.
                      In reviewing the current configuration as shown in the exhibit, what do you conclude?
                      (Choose two)

                      A) only internal station users are routing to the Attendant
                      B) NET_DATA Attendant and tie trunk users are receiving an overflow tone
                      C) all caller types are receiving an overflow tone
                      D) internal station users and non tie line users are routing to the Attendant


                      5. An enterprise has a network with Communication Server 1000E systems running RIs 7 x IP Peer Network. For this network, when are the Digital Signal Processor (DSP) resources required?

                      A) when a compressed media channel is required without circuit switching
                      B) when interworking is necessary to third-party H.323-enabled products
                      C) when interworking is necessary to third-party SIP-enabled products
                      D) when it is necessary to transcode between IP and circuit-switched devices


                      Solutions:

                      Question # 1
                      Answer: D
                      Question # 2
                      Answer: E
                      Question # 3
                      Answer: B
                      Question # 4
                      Answer: D
                      Question # 5
                      Answer: D

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