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Updated: Sep 06, 2026
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| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Certified Sales Cloud Consultant Exam |
| Exam Number: | Sales-Con-201 |
| Related Certifications: | Salesforce Certified Administrator Salesforce Certified Advanced Administrator |
| Certificate Validity Period: | 2 years |
| Available Languages: | German, French, Japanese, English, Spanish, Portuguese (Brazilian) |
| Exam Price: | USD 200 (retake: USD 100) |
| Exam Format: | Multiple-choice, Multiple-select |
| Real Exam Qty: | 65 |
| Exam Duration: | 105 minutes |
| Passing Score: | 73% |
| Recommended Training: | Prepare for Your Salesforce Sales Cloud Consultant Credential Administer, Extend, and Automate Salesforce (ADX211) |
| Exam Registration: | Pearson VUE Kryterion Webassessor |
| Sample Questions: | Salesforce Sales-Con-201日本語 Sample Questions |
| Exam Way: | Online proctored or onsite testing center |
| Pre Condition: | No mandatory prerequisites; recommended: Salesforce Certified Administrator, hands-on experience with Sales Cloud implementation |
| Official Syllabus URL: | https://trailheadacademy.salesforce.com/certificate/exam-sales-cloud-consultant---Sales-Con-201 |
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Sales Lifecycle | 23% | - Analyze sales and marketing processes - Design reports and dashboards based on KPIs - Select appropriate features: Sales Engagement, Territory Management, Forecasting, Einstein AI |
| Topic 2: Predictive and Generative AI | 13% | - Use AI tools in Sales Cloud and Agentforce for Sales - Apply Trusted AI Principles and ethical guidelines |
| Topic 3: Implementation Strategies | 15% | - Align sales processes with organizational goals - Plan deployment and post-implementation improvements - Translate business requirements and KPIs into Sales Cloud solutions |
| Topic 4: Data Management | 15% | - Data migration and integration considerations - Ensure data quality and scalability - Manage data governance and maintenance |
| Topic 5: Practical Application of Sales Cloud Expertise | 33% | - Configure Products, Price Books, Quotes, and multi-currency settings - Apply security models: sharing rules, role hierarchy, Account/Opportunity Teams - Leverage Campaigns and integration tools - Build end-to-end sales processes from Lead to Close |
| Topic 6: Consulting Practices | 14% | - Discovery, requirement analysis, and solution design - Facilitate successful engagements and adoption - Project management and delivery lifecycle |
Question 1
ユニバーサル・コンテナーズ(UC)は、Sales Cloudの導入のためコンサルティング会社を雇った。これはUCが過去数年間で導入する3つ目のCRMアプリケーションとなる。従業員は以前の2つのアプリケーションをうまく活用できなかった。
UCがSales Cloudの導入を促進するために、どのステップを計画に含めるべきでしょうか?
A. レガシーシステムへのユーザーアクセス権を取り消します。
B. ユーザー受け入れテスト (UAT) を実施します。
C. 変革管理の推進者を特定する。
Question 2
Cloud Kicksの導入段階において、ユーザーは新しいシステムの操作に苦労しており、それが利用率の低さにつながっている。
コンサルタントは今後、この問題をどのように回避すべきでしょうか?
A. プロジェクト全体を通して全社的なトレーニングを実施する。
B. 検証フェーズ中にベータレビューを実施します。
C. 計画フェーズ中にテストスクリプトを作成します。
Question 3
Cloud Kicks(CK)は先日、Sales Cloud導入の第1段階を完了しました。次の段階でコンサルタントが検討している要素の一つは、CKの500人の営業担当者のうち、モバイルデバイスまたはブラウザを使用してSalesforceにアクセスしているかどうかです。
コンサルタントは、ユーザーがSalesforceにログインする方法を効率的に分析するために、どのようなことを行うべきでしょうか?
A. ユーザーレポートを作成し、ログインサブタイプでフィルタリングします。
B. ユーザーオブジェクトに関するカスタムレポートを作成します。
C. ユーザーレコードのログイン履歴を確認します。
Question 4
Cloud Kicks(CK)におけるSales Cloudの実装が稼働を開始しました。
エンドユーザー向けのトレーニングは完了しました。IT関係者はプロジェクトの技術的な側面について承認しました。CK管理者は引き続きコンサルタントに連絡を取り、販売プロセスに関する質問をしています。
コンサルタントは何をすべきでしょうか?
A. 管理者にSalesforceのインストラクター主導のトレーニングを受講することを推奨します。
B. 管理者と知識移転を実施します。
C. CKにサポート契約を購入することを提案します。
Question 5
Cloud Kicksの管理者は最近Sales Cloudを導入しましたが、Lightning Sales Consoleの導入状況を把握する必要があります。コンサルタントは導入状況を分析するためにどのようなことを推奨すべきでしょうか?
A. Salesforce Optimizer を実行します。
B. Lightning 使用状況アプリを開きます。
C. カスタムレポートを作成します。
Solutions:
| Question 1 Answer: C | Question 2 Answer: A | Question 3 Answer: A | Question 4 Answer: B | Question 5 Answer: B |
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