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Updated: Aug 31, 2026
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IBM P2170-013 Exam Overview:
| Certification Vendor: | IBM |
|---|---|
| Exam Name: | IBM Intelligent Operations Center Technical Mastery Test v1 |
| Exam Number: | P2065-013 |
| Certificate Validity Period: | Not specified |
| Exam Format: | Multiple Choice, Scenario-Based |
| Exam Duration: | 90 minutes |
| Available Languages: | English |
| Passing Score: | 70% |
| Exam Price: | Approx. $200 USD (varies by region) |
| Real Exam Qty: | 31-40 |
| Recommended Training: | IBM Education Learning Paths |
| Exam Registration: | IBM Certification Portal Pearson VUE |
| Sample Questions: | IBM P2170-013 Sample Questions |
| Exam Way: | Computer-based testing at authorized centers or online proctored |
| Pre Condition: | No formal prerequisites; basic knowledge of IBM Intelligent Operations Center recommended |
| Official Syllabus URL: | https://www.ibm.com/certify |
IBM P2170-013 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Administration and Operation | 20% | - Monitoring and reporting - Standard Operating Procedures - Dashboard and visualization setup - User and access management |
| Troubleshooting and Support | 10% | - Performance optimization - Log analysis and diagnostics - Common issues and resolution |
| Integration and Data Management | 25% | - Data integration principles - KPI definition and modeling - Event processing and correlation - External system integration |
| Installation and Configuration | 25% | - Hardware deployment kits - Installation procedures - Initial setup and configuration - System requirements and prerequisites |
| Architecture and Components | 20% | - Software and hardware components - Deployment models and topology - Core architecture overview |
IBM Intelligent Operations Center Technical Mastery Test v1 Sample Questions:
Question 1
The Data Integration Broker is the technique for acquiring and normalizing data from disparate sources, and is made up of which components?
A. Data Abstractors, which provide isolation from different database vendors
B. Providers that handle different data source types, Receivers that handle the mapping into the operations center formats, and Directives/Collaborators for outbound data feeds
C. Archiving, and Backup/Recoverymanagers
D. All of the above
Question 2
The Intelligent Operations Center follows which Industry Standard for events?
A. RSM
B. NEIM
C. CAP 1.2
D. CBE
Question 3
Which of the following is not a part of creating a KPI (Key Performance Indicator)?
A. Formatting data input for the KPI metrics to be provided
B. Defining KPI Context Structure Definition
C. Business Monitor Configuration for Inbound Event and KPI Model
D. Write a custom portlet for each KPI
Question 4
The Intelligent Operations Center Standard Operating Procedure component has built-in objects for which of the following?
A. Service Requests and Incidents
B. Assets and People
C. Work Orders
D. All of the above
Solutions:
| Question 1 Answer: B | Question 2 Answer: C | Question 3 Answer: D | Question 4 Answer: D |
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