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Salesforce NP-Con-102 Exam Overview:

Certification Vendor:Salesforce
Exam Name:Salesforce Certified Nonprofit Cloud Consultant (NPC)
Exam Number:NP-Con-102
Passing Score:64%
Exam Duration:105 minutes
Certificate Validity Period:Does not expire
Exam Price:USD 200
Related Certifications:Salesforce Certified Administrator
Exam Format:Multiple Select, Multiple Choice
Real Exam Qty:60-65
Available Languages:Japanese, English
Sample Questions:Salesforce NP-Con-102 Sample Questions
Exam Way:Online proctored exam or onsite testing center
Pre Condition:Salesforce Certified Administrator certification is required
Official Syllabus URL:https://help.salesforce.com/s/articleView?id=005298958&language=en_US&type=1

Salesforce NP-Con-102 Exam Syllabus Topics:

SectionWeightObjectives
Solution Design32%- Nonprofit Cloud Architecture
  • 1. Evaluate Salesforce Nonprofit Cloud solutions
  • 2. Recommend Salesforce Platform capabilities
  • 3. Assess third-party application options
- Industries Common Features
  • 1. Recommend OmniStudio usage
  • 2. Use Action Plans and Dynamic Assessments
  • 3. Configure Data Processing Engine
- Business Process Alignment
  • 1. Align nonprofit workflows with platform features
  • 2. Map customer requirements to data models
Integration and Data Management20%- Data Management
  • 1. Import and cleanse nonprofit data
  • 2. Manage duplicate records
  • 3. Apply data governance strategies
- System Integration
  • 1. Integrate external nonprofit systems
  • 2. Recommend API and middleware solutions
Nonprofit Implementation Strategy11%- Implementation Project Management
  • 1. Align implementation goals with customer outcomes
  • 2. Manage project lifecycle activities
- Nonprofit Business Processes
  • 1. Understand business value mapping
  • 2. Identify nonprofit implementation strategies
  • 3. Explain common nonprofit organization requirements
Analytics and Reporting15%- Data Insights
  • 1. Analyze fundraising and program metrics
  • 2. Track nonprofit impact measurements
- Reporting and Dashboards
  • 1. Build nonprofit-specific reports
  • 2. Configure dashboards for stakeholders
Nonprofit Cloud Setup22%- Stakeholder Management
  • 1. Manage relationship objects
  • 2. Configure person accounts
  • 3. Configure address management
- Program and Case Management
  • 1. Configure program management
  • 2. Set up case management functionality
- Feature Enablement
  • 1. Assign permission sets and licenses
  • 2. Enable Nonprofit Cloud features

Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:

Question #1

What are two benefits of using Agile project management?

  • A. Iterative planning and hands-on stakeholder involvement
  • B. A linear sequence of steps and carefully controlled change
  • C. All risks defined early in the project and the result is a single deliverable
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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Question #2

A nonprofit organization wants to produce gift acknowledgement letters by using predefined Nonprofit Cloud templates. What should be added to the page layouts?

  • A. A FlexCard
  • B. The Create Summary button
  • C. The Generate Document button
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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Question #3

A consultant is preparing records for an annual grantmaking competition. The Program and Budget for each have been created. The consultant has a list of four Budget Categories that must be added to the Budget and displayed in a specific order. What should the consultant do to ensure that the categories are listed correctly?

  • A. Include a sequence number value for each Budget Category added.
  • B. Add each Budget Category in reverse of the desired order.
  • C. Add each Budget Category, and then rearrange them in the Related List.
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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Question #4

A nonprofit has its organization-wide sharing settings for all objects set to Private and is using Program Management Module to track Service Deliveries. A subset of Service Delivery records should be visible to selected staff. How should a consultant meet this requirement?

  • A. Create and assign a new profile.9
  • B. Update default sharing to Public Read/Write.
  • C. Update the assigned Permission Set.
  • D. Create a criteria-based sharing rule.
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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Question #5

A nonprofit needs to send automated renewal emails on a 30/60/90/180-day cadence. Each email template needs to be different based on the members' website visits. Which solution should a consultant recommend?

  • A. Apex
  • B. Engagement Plans
  • C. Flow
  • D. Account Engagement
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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