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Updated: Aug 21, 2026
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Microsoft MS-721 (Collaboration Communications Systems Engineer (beta)) Exam is a certification exam designed for IT professionals who specialize in the design, implementation, and management of collaboration and communication systems using Microsoft technologies. MS-721 exam is currently in beta testing and covers a range of topics related to Microsoft Teams, Skype for Business, Exchange Online, and SharePoint.
Reference: https://learn.microsoft.com/en-us/certifications/exams/ms-721/
To prepare for the exam, candidates should have a good understanding of the latest technologies and best practices related to collaboration and communication systems. They should also have practical experience working with these technologies in real-world scenarios. Microsoft offers a range of training courses and resources to help candidates prepare for the exam, including online training courses, study guides, and practice exams.
Microsoft MS-721 Exam Overview:
| Certification Vendor: | Microsoft |
| Exam Name: | Microsoft Teams Collaboration Communications Systems Engineer |
| Exam Number: | MS-721 |
| Available Languages: | English, Japanese, Chinese (Simplified), Korean, German, French, Spanish (Latin America), Portuguese (Brazil) |
| Exam Price: | USD 165 (varies by region) |
| Certificate Validity Period: | 1 year (renewable annually) |
| Exam Duration: | 100-120 |
| Passing Score: | 700 |
| Exam Format: | Multiple choice, Multiple response, Case studies |
| Related Certifications: | Microsoft 365 Fundamentals Microsoft Teams Administrator Associate Microsoft Teams Phone Engineer |
| Recommended Training: | Microsoft Teams Administration Learning Modules Microsoft Learn MS-721 Training Path |
| Exam Registration: | Pearson VUE Microsoft Exams Official Microsoft Exam Registration |
| Sample Questions: | Microsoft MS-721 Sample Questions |
| Exam Way: | Online proctored or onsite test center (Pearson VUE) |
| Pre Condition: | Recommended experience with Microsoft Teams administration, Microsoft 365 services, and enterprise voice/communications systems. |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/credentials/certifications/exams/ms-721/ |
Microsoft MS-721 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Configure meetings, conferencing, and collaboration experiences | - Configure meeting policies and settings - Manage audio/video conferencing - Configure webinar and live event experiences |
| Topic 2: Implement security and compliance for Teams communications | - Manage eDiscovery and audit capabilities - Configure compliance policies for Teams |
| Topic 3: Configure and manage Microsoft Teams Phone | - Configure calling policies and auto attendants - Manage phone numbers and voice routing - Configure PSTN connectivity options |
| Topic 4: Manage Teams devices and rooms | - Configure certified Teams devices - Deploy and manage Microsoft Teams Rooms |
| Topic 5: Monitor, troubleshoot, and optimize Teams communications | - Use Teams admin center monitoring tools - Troubleshoot call quality and connectivity issues - Analyze usage and performance reports |
| Topic 6: Plan and configure Microsoft Teams collaboration and communications systems | - Design Teams collaboration architecture - Configure Teams policies and settings - Plan network requirements for Teams |
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