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Updated: May 31, 2026
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GAQM ISO-ITSM-001 (ISO 20000 - ITSM Certificate) Certification Exam is a globally recognized certification designed for professionals who want to demonstrate their expertise in IT service management. ISO 20000 - ITSM Certificate certification is ideal for individuals who want to enhance their knowledge and skills in ITSM and gain recognition for their expertise in the industry. ISO 20000 - ITSM Certificate certification exam is based on the ISO 20000 standard, which is a framework for IT service management that enables organizations to deliver effective and efficient IT services.
The ISO 20000 - ITSM Certificate certification exam is conducted in a multiple-choice format, with a total of 60 questions. Candidates have 90 minutes to complete the exam, and a score of 70% or higher is required to pass. ISO 20000 - ITSM Certificate certification is offered by GAQM, a leading provider of certifications and professional development courses. By earning this certification from GAQM, professionals can improve their credibility and enhance their career prospects in the IT service management industry.
It is recommended that individuals who wish to take the GAQM ISO-ITSM-001 exam have a basic understanding of IT Service Management and the ISO 20000 standard. Professionals with experience working in ITIL (Information Technology Infrastructure Library) environments are also well-suited to take ISO-ITSM-001 exam.
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