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Updated: Jul 27, 2026
No. of Questions: 50 Questions & Answers with Testing Engine
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HP HP2-H14 Exam Overview:
| Certification Vendor: | HP |
| Exam Name: | Servicing HP Retail Point of Sale Solutions |
| Exam Number: | HP2-H14 |
| Certificate Validity Period: | 3 years |
| Available Languages: | English |
| Real Exam Qty: | 50 |
| Passing Score: | 70% |
| Exam Duration: | 60 minutes |
| Exam Price: | Varies by region (approx. $100–$150 USD) |
| Exam Format: | Multiple Choice, Multiple Response |
| Recommended Training: | HP Official POS Service Training |
| Exam Registration: | Prometric (registration suspended) |
| Sample Questions: | HP HP2-H14 Sample Questions |
| Exam Way: | Computer-based testing at authorized Prometric test centers |
| Pre Condition: | No formal prerequisites; recommended basic IT hardware service experience |
| Official Syllabus URL: | Retired, no longer available |
HP HP2-H14 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Installation and Configuration | 25% | - Peripheral connection: printers, scanners, displays, cash drawers - BIOS and firmware configuration - Driver installation and updates - Hardware assembly and setup |
| Topic 2: Replacement and Upgrades | 20% | - System upgrades and compatibility checks - Compatible spare parts and accessories - Warranty and service policies - Component replacement procedures |
| Topic 3: HP Retail POS System Overview | 20% | - System architecture and components - HP POS hardware portfolio and models - POS software and operating systems |
| Topic 4: Maintenance and Troubleshooting | 35% | - Preventive maintenance guidelines - Hardware failure isolation and repair - Power, display, and boot problems - Diagnostic tools and procedures - Peripheral communication issues |
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Frequently Asked Questions
What's the difference of the three versions of HP2-H14 study material?
Online test engine can supports Windows / Mac / Android / iOS, etc., because it is the software based on WEB browser. You can use it on any electronic device and practice with self-paced.
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