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Updated: Aug 06, 2026
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To earn the Salesforce Certified Business Analyst certification, candidates must pass a rigorous exam that covers a wide range of topics, including business analysis and requirements gathering, data modeling and management, Salesforce configuration and customization, and project management methodologies. Certified-Business-Analyst exam is designed to test the candidate's knowledge and skills in all areas of Salesforce implementation, from initial planning to post-implementation support.
Reference: https://trailheadacademy.salesforce.com/certificate/exam-business-analyst---BA-201
Salesforce Certified-Business-Analyst Exam Overview:
| Certification Vendor: | Salesforce |
| Exam Name: | Salesforce Certified Business Analyst Exam |
| Exam Number: | Certified-Business-Analyst |
| Certificate Validity Period: | Valid indefinitely with required maintenance modules |
| Exam Price: | US$200 + applicable taxes |
| Real Exam Qty: | 60-65 |
| Exam Format: | Multiple-choice, Multi-select, Scenario-based |
| Available Languages: | English |
| Exam Duration: | 105 minutes |
| Passing Score: | 72% |
| Recommended Training: | Salesforce Business Analyst Trailmix |
| Exam Registration: | Salesforce Certification Registration Pearson VUE Scheduling |
| Sample Questions: | Salesforce Certified-Business-Analyst Sample Questions |
| Exam Way: | Online proctored or onsite at authorized Pearson VUE test centers |
| Pre Condition: | No mandatory prerequisites; recommended 2+ years business analysis experience and Salesforce familiarity |
| Official Syllabus URL: | https://help.salesforce.com/s/articleView?id=005298939&language=en_US |
Salesforce Certified-Business-Analyst (Salesforce Certified Business Analyst) Certification Exam is a great way for business analysts to demonstrate their expertise in Salesforce to potential employers. Salesforce Certified Business Analyst Exam certification is recognized worldwide and is a valuable addition to a resume. It shows that the candidate has a deep understanding of Salesforce and can help businesses make the most of the platform.
Salesforce Certified-Business-Analyst (Salesforce Certified Business Analyst) Certification Exam is an essential credential for professionals who want to advance their career in the Salesforce ecosystem. It demonstrates that the individual has a deep understanding of Salesforce technology and can effectively analyze business requirements and translate them into effective Salesforce solutions. Salesforce Certified Business Analyst Exam certification is recognized globally and is highly valued by employers.
Salesforce Certified Business Analyst exam is designed to validate a candidate's ability to analyze business requirements and translate them into effective Salesforce solutions. Certified-Business-Analyst exam covers a range of topics, including data modeling, process automation, and user interface design, and is intended for individuals with experience in both business analysis and Salesforce administration.
Salesforce Certified-Business-Analyst Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Customer Discovery | 17% | - Document business processes and scope - Understand BA roles across implementation lifecycle - Assess current state of existing products and processes - Define project scope based on business strategies, goals and challenges |
| Requirements Gathering and Management | 18% | - Engage stakeholders to elicit, validate and prioritize requirements - Distinguish between scope, requirements and user stories - Document and manage requirements in version control |
| Change Management and Enablement | 17% | - Support adoption and training activities - Develop change enablement strategies - Identify change impacts and risks |
| Solution Design and Documentation | 18% | - Map business processes to Salesforce capabilities - Translate requirements into Salesforce solution design - Create functional specifications and design documents |
| Development Support and User Acceptance | 12% | - Support solution development and clarify requirements - Plan and execute user acceptance testing - Validate solution against requirements |
| User Stories and Acceptance Criteria | 18% | - Write clear, testable acceptance criteria - Document and maintain user stories - Define components of effective user stories |
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