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Updated: Oct 31, 2026
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Salesforce CRT-271 exam provides a high degree of value to individuals seeking to establish their expertise in the Salesforce Community Cloud. By obtaining this certification, professionals can enhance their career prospects and demonstrate their understanding of the collaborative possibilities of the Salesforce Community Cloud.
Salesforce CRT-271 (Certification Preparation For Community Cloud Consultants) is a certification exam designed to test the knowledge and skills of individuals seeking to become community cloud consultants. Certification Preparation For Community Cloud Consultants certification is recognized globally and is a valuable asset to have on your resume if you are looking to advance your career in the Salesforce ecosystem.
Reference: https://trailhead.salesforce.com/credentials/communitycloudconsultant
Salesforce CRT-271 Exam Overview:
| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Certification Preparation For Community Cloud Consultants |
| Exam Number: | CRT-271 |
| Exam Price: | $200 USD |
| Certificate Validity Period: | 2 years |
| Exam Duration: | 105 minutes |
| Passing Score: | 65% |
| Available Languages: | English |
| Real Exam Qty: | 60 |
| Related Certifications: | Salesforce Certified Administrator |
| Exam Format: | Multiple select, Multiple choice |
| Recommended Training: | Trailhead - Community Cloud Consultant Certification |
| Exam Registration: | Salesforce Webassessor |
| Sample Questions: | Salesforce CRT-271 Sample Questions |
| Exam Way: | Online proctored or in-person at authorized testing centers |
| Pre Condition: | Recommended: Salesforce Certified Administrator; 1–2 years of experience implementing Community Cloud solutions |
| Official Syllabus URL: | https://trailhead.salesforce.com/credentials/communitycloudconsultant |
Salesforce CRT-271 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Content Management | 9% | - Configure content publishing and moderation workflows - Optimize content for search and accessibility - Organize and deliver files, knowledge, and articles |
| Topic 2: Community Builder | 12% | - Use and configure Lightning components - Implement layouts, themes, and responsive design - Build and customize pages using Community Builder |
| Topic 3: Templates and Use Cases | 8% | - Leverage best practices for each community type - Apply templates for customer, partner, and employee communities - Align features with business requirements |
| Topic 4: Community Management | 11% | - Moderate content and manage community activity - Set up gamification, reputation, and engagement tools - Enable and manage collaboration features |
| Topic 5: Sharing and Security | 20% | - Manage authentication, login policies, and access controls - Set up sharing rules, sharing sets, and super user access - Configure profiles, permission sets, and roles |
| Topic 6: Community Setup | 18% | - Create and configure communities using templates - Customize branding, navigation, and global settings - Manage member accounts, registration, and invitations |
| Topic 7: Implementation | 22% | - Design community solutions for different use cases - Integrate communities with other Salesforce features and external systems - Plan and execute community deployment strategies |
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