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Updated: Sep 17, 2026

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ServiceNow CIS-TPRM Exam Overview:

Certification Vendor:ServiceNow
Exam Name:ServiceNow Certified Implementation Specialist - Third-party Risk Management (CIS-TPRM)
Exam Number:CIS-TPRM
Available Languages:English
Exam Format:Proctored Online Exam, Multiple Choice
Certificate Validity Period:24 months (typical for CIS certifications)
Passing Score:70% (typical)
Exam Duration:90 minutes
Real Exam Qty:60 (typical)
Related Certifications:ServiceNow Certified Implementation Specialist (CIS) family
ServiceNow Certified System Administrator (CSA)
Exam Price:Varies (~USD 300)
Recommended Training:ServiceNow Training (TPRM Fundamentals)
Exam Registration:ServiceNow Certification Portal
Sample Questions:ServiceNow CIS-TPRM Sample Questions
Exam Way:Online proctored or authorized testing center
Pre Condition:Recommended: ServiceNow Certified System Administrator (CSA) and familiarity with Governance, Risk, and Compliance (GRC) concepts
Official Syllabus URL:https://www.servicenow.com/services/training-and-certification.html

ServiceNow CIS-TPRM Exam Syllabus Topics:

SectionObjectives
Topic 1: Reporting and Governance- Audit and compliance
  • 1. Regulatory alignment concepts
    • 2. Audit trail management
      - Dashboards and reporting
      • 1. Risk dashboards
        • 2. Compliance reporting
          Topic 2: Risk Assessment and Management- Issue management
          • 1. Finding remediation workflows
            • 2. Escalation processes
              - Risk scoring and evaluation
              • 1. Risk rating methodologies
                • 2. Inherent vs residual risk
                  Topic 3: Configuration and Implementation- TPRM application configuration
                  • 1. Workflow configuration
                    • 2. Core data model and tables
                      - Assessment setup
                      • 1. Vendor assessment templates
                        • 2. Questionnaire configuration
                          Topic 4: Integration and Automation- Platform integration
                          • 1. Data ingestion from third parties
                            • 2. Integration with ServiceNow GRC
                              - Automation workflows
                              • 1. Lifecycle automation
                                • 2. Notification and task automation
                                  Topic 5: Third-party Risk Management Fundamentals- TPRM concepts and lifecycle
                                  • 1. Third-party onboarding process overview
                                    • 2. Risk identification and assessment principles

                                      ServiceNow Certified Implementation Specialist - Third-party Risk Management Sample Questions:

                                      Question #1

                                      What is the impact of failing to conduct thorough technical assessments in Third-party Risk Management?
                                      Response:

                                      • A. Enhanced third-party relationships
                                      • B. Increased operational efficiency
                                      • C. Improved financial performance
                                      • D. Higher risk of security breaches and compliance violations
                                      Reveal Solution  Discussion  0

                                      Correct Answer: D  🗳️

                                      Question #2

                                      Which workflow design principle is most critical in optimizing the third-party risk process?
                                      Response:

                                      • A. Maximizing the number of approval steps to ensure thorough checks
                                      • B. Reducing manual interventions to increase process efficiency
                                      • C. Prioritizing speed over accuracy
                                      • D. Ensuring all tasks are completed by a single department
                                      Reveal Solution  Discussion  0

                                      Correct Answer: A  🗳️

                                      Question #3

                                      In Third-party Contacts Configuration, what is the primary goal?
                                      Response:

                                      • A. To establish points of contact for risk management communication
                                      • B. To track the geographical location of third-party contacts
                                      • C. To configure automated email responses
                                      • D. To determine the hierarchy of third-party organizations
                                      Reveal Solution  Discussion  0

                                      Correct Answer: C  🗳️

                                      Question #4

                                      How does ServiceNow facilitate Monitoring Risk and Control Compliance in third-party risk management?
                                      Response:

                                      • A. Through automated workflows that identify, assess, and mitigate risks
                                      • B. Through external audits conducted annually
                                      • C. By ignoring minor risks to focus on major ones only
                                      • D. By manually tracking all risks associated with third parties
                                      Reveal Solution  Discussion  0

                                      Correct Answer: D  🗳️

                                      Question #5

                                      Effective management of the Third-party Risk Assessment Lifecycle requires:
                                      (Choose two)
                                      Response:

                                      • A. Regular updates to risk assessment criteria based on changing risk landscapes.
                                      • B. Dependence on third-party self-assessment without verification.
                                      • C. Engagement with third parties for feedback on the assessment process.
                                      • D. Isolation of the risk assessment team from other business units to prevent bias.
                                      Reveal Solution  Discussion  0

                                      Correct Answer: B,D  🗳️

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