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Updated: Jul 29, 2026

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The CIS-SAM certification exam covers a broad range of topics related to software asset management (SAM), including licensing, compliance, inventory, and procurement. CIS-SAM-JPN exam also covers the ServiceNow platform and its capabilities in managing software assets. Certified Implementation Specialist - Software Asset Management Professional Exam (CIS-SAM日本語版) certification is designed to help professionals gain the knowledge and skills needed to manage software assets effectively, reduce compliance risks, and optimize software spend.

Reference: https://www.servicenow.com/content/dam/servicenow/other-documents/training/cis-sam-blueprint.pdf

ServiceNow CIS-SAM日本語 Exam Overview:

Certification Vendor:ServiceNow
Exam Name:ServiceNow Certified Implementation Specialist – Software Asset Management Professional Exam
Exam Number:CIS-SAM
Passing Score:70%
Real Exam Qty:Approximately 60
Exam Duration:90 minutes
Related Certifications:ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Implementation Specialist - Software Asset Management (CIS-SAM Fundamentals)
Exam Format:Multiple choice, Proctored online exam
Exam Price:USD 450 (may vary by region)
Available Languages:English
Certificate Validity Period:24 months
Recommended Training:ServiceNow Software Asset Management (SAM) Fundamentals Course
Exam Registration:ServiceNow Training and Certification Portal
Sample Questions:ServiceNow CIS-SAM日本語 Sample Questions
Exam Way:Online proctored exam via ServiceNow certification platform or authorized testing provider
Pre Condition:ServiceNow Certified System Administrator (CSA) is strongly recommended; IT Asset Management knowledge is recommended.
Official Syllabus URL:https://www.servicenow.com/services/training-and-certification.html

To be eligible for the ServiceNow CIS-SAM Exam, candidates must have a basic understanding of IT asset management and software asset management. They must also complete the ServiceNow Software Asset Management Fundamentals course, which covers the basics of software asset management on the ServiceNow platform. CIS-SAM-JPN exam is a web-based, proctored exam, and it consists of 60 multiple-choice questions. Candidates are given 90 minutes to complete the exam.

ServiceNow CIS-SAM日本語 Exam Syllabus Topics:

SectionObjectives
Discovery and Normalization- Software discovery processes
  • 1. Data sources and ingestion
    • 2. Discovery patterns
      - Software normalization
      • 1. Identification and reconciliation
        • 2. Software library management
          Software Asset Management Fundamentals- Core SAM principles
          • 1. Compliance management
            • 2. Optimization principles
              - SAM lifecycle concepts
              • 1. Software asset governance basics
                • 2. Asset lifecycle stages
                  Software Licensing and Compliance- Compliance tracking
                  • 1. Audit readiness
                    • 2. Usage vs entitlement comparison
                      - License management
                      • 1. Entitlement tracking
                        • 2. License types and metrics
                          Optimization and Reporting- Reporting and analytics
                          • 1. SAM dashboards
                            • 2. Compliance reporting
                              - Cost optimization
                              • 1. Reharvesting unused licenses
                                • 2. License optimization strategies
                                  Integration and Implementation- ServiceNow integration
                                  • 1. ITAM integration points
                                    • 2. Third-party data integration
                                      - Implementation practices
                                      • 1. Best practices for deployment
                                        • 2. Configuration management

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