Salesforce Consumer Goods Cloud Accredited Professional Sample Questions:

1. When creating a new page for the Consumer Goods Cloud mobile application, what components are available to be added?

A) Quip Documents, Einstein Predictions, and Price Optimization
B) DEX Electronic Data Interchange(EDI), Custom Object Task List, and Customer Onboarding
C) Quip Documents, Einstein Predictions, and Custom Object Task List
D) DEX Electronic Data Interchange(EDI), Price Optimization, and Customer Onboarding

2. Universal Containers (UC) is a Communications Service Provider using Communications Cloud. A member of UC's legacy system IT team has provided a Consultant with an extract of all of the existing products from the legacy system and asked the Consultant to migrate the data to Communications Cloud.
Which two questions should the Consultant ask in this scenario to clarify the data migration strategy?

A) Which of the provided products are inactive?
B) Can we rationalize products to a smaller number?
C) Which of the provided products are still actively sold?
D) Are there customer specific offerings?

3. Universal Containers (UC) is a Communications Service Provider using Communications Cloud. As part of Internet order fulfillment, UC warehouse agents will use Salesforce to enter a router's barcode and enter the shipping tracking number for the router.
How should a Communications Cloud Consultant solve this requirement?

A) Configure a Manual Task Orchestration Item that will launch an OmniScript to enter the router's barcode number and shipping tracking number
B) Configure a Push Event Orchestration Item that will receive the router's barcode number and shipping tracking number
C) Configure a Manual Task Orchestration Item that will launch a Flow to enter the router's barcode number and shipping tracking number
D) Configure an Autotask Orchestration Item that will automatically launch an OmniScript to enter the router's barcode number and shipping tracking number

4. Which Three actions should a System Admin perform to set up a survey assessment task in the Consumer Goods Cloud?

A) Define an Assessment Task Definition of type 'In-Store Survey'
B) Create a Survey record using Salesforce survey application
C) Generate survey invitations for the retail store 'Primary Contact'.
D) Create a Retail Store KPI record of 'Survey Type'
E) Define Assessment Indicator Definition to capture within survey

5. Universal Containers sells B2B products, including service plans (Basic, Standard, Premium), that customers can modify during a MACD order. The commercial product representing these service offerings is a single product with an attribute used to model the three service plans. There is a requirement to identify the existing plan during the orchestration plan.
What option should a Consultant recommend to identify the existing plan?

A) Order Management can make a callout to retrieve the latest service plan from the downstream system.
B) The commercial product should store both the existing and new values of the service plan in the Change order.
C) Custom objects can be created to capture the specific use case requirements.
D) Order management can retrieve the value from the Inventory Items object.

Solutions: