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Updated: Sep 13, 2026
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Cisco 500-005 Exam Overview:
| Certification Vendor: | Cisco |
|---|---|
| Exam Name: | Installing Cisco TelePresence Video Immersive Systems (TX9KMAN) |
| Exam Number: | 500-005 |
| Related Certifications: | Cisco Collaboration Specialist |
| Passing Score: | 700 / 1000 |
| Exam Price: | $300 USD |
| Exam Duration: | 75 minutes |
| Real Exam Qty: | 45-55 |
| Available Languages: | English |
| Exam Format: | Multiple Choice Single Answer, Multiple Choice Multiple Answer |
| Certificate Validity Period: | 3 years |
| Recommended Training: | Installing Cisco TelePresence Video Immersive Systems (TX9KMAN) Training Course |
| Exam Registration: | Pearson VUE Registration |
| Sample Questions: | Cisco 500-005 Sample Questions |
| Exam Way: | In-person at Pearson VUE test centers or online proctored via OnVUE |
| Pre Condition: | No mandatory prerequisites; recommended knowledge of Cisco collaboration solutions and basic networking |
| Official Syllabus URL: | https://www.cisco.com/c/en/us/training-events/training-certifications/exams/current-list/500-005-tx9kman.html |
Cisco 500-005 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: System Components and Hardware | 25% | - Codecs, AV expansion box, LCU - Displays, cameras, microphones, speakers - Touch 12 user interface and peripherals |
| Topic 2: Overview of Cisco TelePresence Immersive Systems | 20% | - Features and benefits of TX9000 and TX9200 - System architecture and use cases |
| Topic 3: Configuration and Integration | 20% | - Network, audio, video, and system settings - Initial boot and software setup - Integration with Cisco Unified Communications Manager |
| Topic 4: Installation and Physical Setup | 20% | - Power and network connectivity - Cabling, mounting, and physical assembly - Room preparation and environmental requirements |
| Topic 5: Maintenance, Troubleshooting and Support | 15% | - Log collection and support procedures - Diagnosing audio, video, and connectivity issues - Preventive maintenance and software updates |
Cisco Installing Cisco TelePresence Video Immersive Systems Sample Questions:
If no speed-dial numbers are displayed on the Cisco TelePresence Touch 12 Favorites screen, which of these is the cause?
- A. Numbers are not configured in the Exchange Address Book.
- B. Numbers need to be manually added to the Address Book using the Cisco TelePresence Administration GUI.
- C. Numbers need to be added using the Cisco TelePresence Touch 12.
- D. Numbers are not configured in Cisco Unified Communications Manager.
Correct Answer: D 🗳️
The TX9000 should be configured in Cisco Unified Communications Manager as which type of endpoint?
- A. H.323
- B. ISDN
- C. SCCP
- D. SIP
Correct Answer: D 🗳️
When the TX9000 boots up, green progress check marks are displayed on the screen. After successful bootup, six check marks are displayed. Which of these can cause the fourth check mark to fail?
- A. The TX9000 is experiencing network connectivity issues.
- B. The TX9000 was registered as an H.323 endpoint to Cisco Unified Communications Manager.?
- C. The TX9000 cannot find its configuration and boots up the default configuration of a Cisco TelePresence System 500-32.?
- D. The TX9000 is experiencing a compact flash error.
- E. The TX9000 does not have a directory number assigned.
Correct Answer: A 🗳️
An end user has reported that the TX9000 TelePresence Touch 12 screen does not power down. Which option is the correct response?
- A. Update the NTP server address and reboot the TX9000 system.
- B. This is expected behavior for the Cisco TelePresence Touch 12.
- C. Update the Cisco Option Package file, restart the Cisco Unified Communications Manager TFTPservice, and reboot the TX9000 system.
- D. Update the IP address and reboot the TX9000 system.
Correct Answer: B 🗳️
Which adjustment screw is used on the cameras of a TX9000 to fine-tune the yaw?
- A. zoom
- B. left
- C. right
- D. up/down
- E. focus
- F. rotation
Correct Answer: F 🗳️
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