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Updated: Aug 31, 2026
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Avaya 37820X Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Midsize Solution Design Exam |
| Exam Number: | 37820X |
| Related Certifications: | ACDS - 3781 Avaya Midsize Solution Design |
| Available Languages: | English |
| Sample Questions: | Avaya 37820X Sample Questions |
| Exam Way: | Proctored exam delivered through Avaya Learning authorized testing channels. |
| Pre Condition: | No prerequisite certification required. Introduced as part of the ACDS certification track in January 2020. |
| Official Syllabus URL: | https://www.avaya-learning.com/lms/_assets/news/Avaya_Releases_five_new_Avaya_Certified_Design_Specialist_Certifications%28ACDS%E2%80%933781-3186-3187-3381-3382%29.pdf |
Avaya 37820X certification exam is intended for professionals who want to demonstrate their expertise in designing Avaya Midsize solutions. Individuals who pass the certification exam will have the knowledge and skills required to design, configure, and implement Avaya Midsize solutions for businesses. Avaya Midsize Solution Design Exam certification is a valuable credential for professionals who want to advance their careers in the field of communication solutions.
To pass the Avaya 37820X certification exam, candidates must have a strong understanding of Avaya Midsize Solutions and be able to design solutions that meet the unique needs of midsize businesses. 37820X exam consists of 68 multiple-choice questions and must be completed within 90 minutes. Candidates must achieve a passing score of 68% or higher to earn the Avaya Midsize Solution Design certification. Avaya Midsize Solution Design Exam certification is ideal for individuals who work in the IT industry and are responsible for designing and implementing Avaya Midsize Solutions for their organization or clients.
Avaya 37820X Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Solution Sizing and Bill of Materials | - Solution Configuration
|
| Topic 2: Networking and Infrastructure Design | - Infrastructure Requirements
|
| Topic 3: Contact Center and Customer Experience Solutions | - Customer Engagement Design
|
| Topic 4: Implementation and Migration Planning | - Deployment Strategy
|
| Topic 5: Unified Communications and Collaboration Design | - UC Applications
|
| Topic 6: Avaya Midsize Solution Portfolio | - Avaya IP Office Platform
|
| Topic 7: Customer Business Requirements Analysis | - Business Objectives and Communication Requirements
|
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