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Updated: Sep 02, 2026
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IBM 000-N14 Exam Overview:
| Certification Vendor: | IBM |
|---|---|
| Exam Name: | IBM SPSS Collaboration and Deployment Services Technical Support Mastery Test v1 |
| Exam Number: | 000-N14 |
| Available Languages: | English |
| Exam Format: | Multiple Choice |
| Related Certifications: | IBM SPSS Collaboration and Deployment Services Technical Support Mastery |
| Sample Questions: | IBM 000-N14 Sample Questions |
| Exam Way: | Online Technical Support Mastery Test delivered through the IBM testing platform. |
| Pre Condition: | No formal prerequisite exam publicly specified; IBM recommends experience with IBM SPSS Collaboration and Deployment Services and related technical support training. |
| Official Syllabus URL: | https://www.ibm.com/support/pages/spss-collaboration-and-deployment-services |
IBM 000-N14 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Repository and Job Management | - Managing deployed assets
|
| Topic 2: Troubleshooting and Technical Support | - Problem diagnosis
|
| Topic 3: Administration and Security | - System administration
|
| Topic 4: IBM SPSS Collaboration and Deployment Services Architecture | - Product architecture and components
|
| Topic 5: Installation and Configuration | - Deployment and configuration
|
IBM SPSS Collaboration and Deployment Services Technical Support Mastery Test v1 Sample Questions:
Question 1
If UserA copies an object from Folder1 (owned by UserB) to Folder2 (owned by UserC), who becomes the owner of the new object?
A. UserB
B. UserA
C. admin
D. UserC
Question 2
Which of the following jobsteps could fail because of an invalid server credential definition?
A. Modeler stream jobstep
B. General jobstep
C. BIRT report jobstep
D. Notification jobstep
Question 3
Other than the requirement to belong to a role that contains the 'Define Credentials' action, what other criteria must be in place for the user to create a new credential?
A. Have Write permission to the Credentials folder under Resource Definitions.
B. Be logged in as the 'admin' profile that was created during the initial configuration.
C. Be able to perform the 'Create Subscriptions' action.
D. Be a member of the group that you are creating the credential for.
Question 4
A customer seeks advice to upgrade his C&DS 4.2.1 version to the latest release. How should the application server data be migrated?
A. Duplicate the existing application server instance and run the new installation against the duplicate.
B. Run the new installation against the same application server instance that is used by the 4.2.1 version of C&DS.
C. Use the C&DS J2EE server migration utility to handle application server migration.
D. Create a new application server instance (server, domain, profile) when migrating to a new version.
Question 5
When working with a C&DS 5.0 customer who is unsure what database/schema was selected during the C&DS configuration, which of the following steps would you suggest to gather this information?
A. Review the 'Download version and system details' option at the bottom of the About section within Browser-based Deployment Manager.
B. Review the deploy.properties from the Deploy directory.
C. Review the setupinfo.xml file from the Platform directory.
D. Review the Installation Details option within the About section of the Deployment Manager client.
Solutions:
| Question 1 Answer: B | Question 2 Answer: A | Question 3 Answer: A | Question 4 Answer: D | Question 5 Answer: A |
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