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Updated: Sep 01, 2026
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IBM 000-N13 Exam Overview:
| Certification Vendor: | IBM |
|---|---|
| Exam Name: | IBM Intelligent Operations Center Technical Mastery Test v1 |
| Exam Number: | P2170-013 |
| Exam Duration: | 90 minutes |
| Exam Price: | Varies by region (typically ~USD 100–130 equivalent where applicable) |
| Real Exam Qty: | Approx. 30–45 (commonly reported ~31–44 depending on version) |
| Exam Format: | Multiple choice |
| Passing Score: | N/A (IBM does not publicly disclose fixed passing score for Mastery Tests) |
| Certificate Validity Period: | N/A / not publicly specified |
| Available Languages: | English |
| Recommended Training: | IBM Training courses (search IOC / Operations Center modules) IBM Intelligent Operations Center product documentation |
| Exam Registration: | IBM Training & Certification Portal |
| Sample Questions: | IBM 000-N13 Sample Questions |
| Exam Way: | Typically proctored online or authorized test center (varies by IBM certification delivery partner) |
| Pre Condition: | No strict prerequisites are publicly enforced, but familiarity with IBM middleware, event management systems, and IT operations platforms is recommended. |
| Official Syllabus URL: | https://www.ibm.com/training/ |
IBM 000-N13 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Dashboard and Visualization | - Operational dashboards
|
| Solution Customization and Extensibility | - API usage and integration
|
| Data Integration and Event Management | - Data sources integration
|
| System Administration and Security | - User management and roles
|
| IBM Intelligent Operations Center Overview | - Deployment and Configuration
|
IBM Intelligent Operations Center Technical Mastery Test v1 Sample Questions:
Question 1
Events published to the Intelligent Operations Center will appear:
A. Does not appear unless the event handling code is "Display"
B. On the events list portlet and the map, based on locations provided
C. On the map, based on location provided
D. On the events list portlet
Question 2
Which of the following statement is most CORRECT?
A. Assets are always provided without support, on an "as-is" basis
B. Assets are alwayskept separate from product features
C. The most valuable assets are harvested into future product features
D. Assets are only provided by IBM Software Group
Question 3
A "node" in a Standard Operating Procedure is:
A. an associated processing point for a particular action in a workflow
B. added at specific business process junctures to denote the entry of a record into the business process
C. a point in the workflow process to handle an external connection
D. the start or stop location at the ends of a workflow series
Question 4
The Intelligent Operations Center Standard Operating Procedure component has built-in objects for which of the following?
A. Service Requests and Incidents
B. Assets and People
C. Work Orders
D. All of the above
Solutions:
| Question 1 Answer: B | Question 2 Answer: C | Question 3 Answer: B | Question 4 Answer: D |
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