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Salesforce Sales-Con-201 Exam Syllabus Topics:

Salesforce Certified Sales Cloud Consultant Sample Questions:

1. Universal Containers is realigning sales territories and needs to update ownership across its 400,000 accounts.
The organization-wide default for Accounts is Private.
Which factor should the consultant consider when updating the sales territories and Account owners?

A) The Salesforce recycle bin needs to be emptied prior to realignment.
B) The operations team can defer sharing calculations to decrease the risk of lock errors during the data update.
C) The organization-wide default should be set to Public before the update can be performed.

2. Sales reps at Universal Containers receive leads that are generated from various channels. Lead quality varies greatly. Sales managers want the sales reps to focus on the leads most likely to result in a sale.
What should the consultant recommend to meet this requirement?

A) Implement lead assignment rules.
B) Create list views to filter on each lead source.
C) Implement a lead scoring strategy.

3. Northern Trail Outfitters launched Salesforce for its EMEA subsidiary 3 months ago and wants to gain insight into usage.
Which option should a consultant recommend to meet this requirement?

A) Create and subscribe to a custom report of active users by role.
B) Analyze the Setup Audit Trail to determine the number of logins per day.
C) Install the Salesforce Adoption Dashboard from AppExchange.

4. Northern Trail Outfitters published detailed activity measures for its sales teams 6 months ago. The VP of sales has noticed that the number of sales activities reps have logged has increased to meet the new standards, but the actual number of booking activities remains low. The VP suspects that sales reps misunderstand the activity measures process.
What should the consultant recommend?

A) Deploy Sales Engagement and use Cadences.
B) Train the reps on targeted interactions.
C) Reevaluate Opportunity stages.

5. Cloud Kicks (CK), a large global organization, is rolling out a complex Salesforce Release to its staff located in offices around the world.
Which approach should the consultant recommend that CK use for training this audience?

A) Leverage Trailhead and documentation.
B) Configure In-App Guidance.
C) Conduct Train-the-trainer sessions.

Solutions: